I have problems with some video links and websites. When I click the link it shows a small sign in the corner. Please help me with this?
Troubleshooting Video Errors
There are a few things that you can do to troubleshoot video errors. Depending on your operating system and the media player that you are using, you should start with some updates and upgrades. Having the latest software on your computer is important because manufacturers and developers issue patches and software updates that your computer needs to stay compatible with both online video sources and links. If you are trying to open videos that were made using new technology with an older program that doesn’t understand the new technology, it makes sense that it isn’t going to work.
Update Windows XP or Vista, Internet Explorer and Windows Media Player
First things first, get the latest updates for your Windows operating system with Windows Updates. If you are running Windows XP, there are three Service Packs available with timely updates from Microsoft and, if you are running Vista, there is already one Service Pack available. Use this link to visit Windows Updates and you can also set Updates to run automatically on a schedule to keep your system up to date.
As well as Windows Updates, you should also update your version of Internet Explorer, for the latest updates to your web browser. If you are using Windows Media Player, there is the link to get the latest version of the media program. If you are using something other than WMP, visit the website for the program and get the latest releases and updates.
Install Java
These software updates alone might be enough to sort out your viewing problems, but if you are still having trouble there are some more advanced software applications that you might be missing. Sites like YouTube use Adobe Flash Player - which is a graphics program. Adobe programs are especially sensitive to older versions left behind on your computer, so you need to properly uninstall all previous versions before downloading and installing a new one.
Here is the link to the Adobe page where you can download the Adobe Flash Player Uninstaller. Click the link to download the program, then run it on your computer and follow all the direction. When it’s finished, reboot your computer and then use this link to download and install the latest version of Adobe Flash Player.
I hope this takes care of your video problem. If not, write us again, let us know what operating system and programs you are using, what you’ve tried and what problems you are having specifically. Good luck!
