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Posts Tagged ‘Unverified Server Certificate’

Unverified Server Certificate

For months I have been trying to get rid of this error message. Everything you told me to do, did not take care of it. It’s a problem from Incredimail.  The message is: The sever you are connected to is using a security certificate that could not be a verified… (details) the certificate’s CN name does not match the pass value.Kat Delong

Digital certificates are used to authenticate clients and servers on the web to make sure that your web browsing is secure. Certificates are electronic credentials that connect the identity of the certificate owner to a pair of private and public keys that are used to encrypt that information digitally.

Add Trusted Publisher

You can try to add a trusted publisher when the security box from the site pops up with an error message as you use Internet Explorer to download active content from the website. When you see the Security Warning dialog box, select “Always trust content from the site.”

In Internet Explorer, select Tools and then choose Internet Options. Click on the Content tab and choose Certificates. Select Trusted Root Certification Authorities tab. Click on Advanced. See if Secure Email is checked. If you get a pop up error message about the secure certificate after that, choose Yes.

Uninstall Incredimail

Incredimail is one of those applications that users either love or hate. We’ve gotten a lot of mail about Incredimail problems over the years, and if you can do without it, you can try to delete it from your computer to see if that solves the authentication problems. Unfortunately, removing Incredimail from your computer isn’t as easy as it looks.

To uninstall the program, first try the standard Add/Remove Programs method. Go to Start and then choose Control Panel. Choose Add/Remove Programs. Find Incredimail from the drop down list and click on the Change/Remove button to take it off the system. Incredimail is known to leave unwanted objects behind in the computer’s registry, so you should try to remove them to avoid future problems. Microsoft has complete manual removal instructions on their website, but unless you really know what you’re doing, it can be dangerous to edit the registry. One wrong move in the registry can severely damage your system.

As an alternate, try a registry cleaner such as Reg Cure, or there are Incredimail uninstallers that you can purchase and download from several different websites.

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