How do I reboot my Eee Pc? Because when I start it up it goes to a screen that it’s never gone to before and doesn’t allow me to do anything on it.
Without knowing exactly what you are seeing on the screen, we’re going to have to try a little troubleshooting. First off, if you are still covered by a warranty, you should contact Asus Support first to get help, as most things you can try to get rid of your boot up problems will probably void your warranty.
Probable Causes
I’ve heard of this problem originating with the kernel that ships with 11.1 and that the latest version (2.6.28.1) should fix it. It could also be an issue with the physical RAM - have you upgraded recently? Do you move the laptop around (okay, you probably do, it is a laptop after all)? Try the following fixes to get the computer to boot up properly.
Power Down
Several Eee users have had successful reboots by following this power down procedure: Take the battery off and unplug the machine from the power supply. Press and hold the Power button for 30 seconds. Put the plug back in and press the Power button for 5 seconds, leaving the battery out. See if it will now boot into the regular mode. Some models of the Eee PC have a hard reset button on the bottom that you can activate by using an unfolded paperclip - without knowing your model, I’m not sure if this will work for you.
RAM Issue
Many people have found that if they upgrade to 2 GB of RAM, they get a black screen. If they go back and put in the original 1GB of RAM, the problem seems to be solved. It is also possible that the RAM sticks have become unseated inside the machine. If you are comfortable opening up the computer, unseat and then reseat your RAM - a loose connection can cause this and is easily solved.
Restore Factory Settings
You can easily restore most models to their factory settings. This method will wipe all of the data off of the computer, so if you don’t have it backed up properly, you will need to save the data first. If you can’t access the data, you can download Puppy Linux using another computer and put it on a USB drive. You will then put this device into your computer, reboot and press ESC while your computer starts. This should allow you to save your data and you can go on to do a restore.
Restart your computer and press and hold F9. You should see a BIOS menu with the options: Normal Boot, Perform Disk Scan and Restore Factory Settings. Select Restore Factory Settings and press Enter. This will format the user partition and restore the system to its original state.
Hopefully, your problem has a simple solution to get your back into normal mode on your Eee PC. If you need further help, please let us know.
