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Posts Tagged ‘pdf file association’

Opening PDF Attachments

I have a new computer and I can't open some email attachments. These same attachments open fine on my laptop, but when I try to open them on my desktop computer, I get unreadable results. I have downloaded Adobe Reader. What am I doing wrong? Susan Keenan

First, let me say that it isn't necessarily that you are doing anything wrong. Different operating systems function differently depending on which version you are using along with the type of resources you have available as well as what you are attempting to do. I have seen the problem that you are describing on one of my older computers, so I am going to suggest trying the fist solution before attempting any of the others, as it is most likely going to be the one that works for you.

Typically, when you receive an attachment along with your email, you do need to exercise caution to make sure that you trust the source. Scanning it with a reliable anti-virus protection application helps to protect you. You should always complete this step before opening any attachment.

Opening PDF Attachments: Save the PDF File

Although this might appear to be quite a simple solution, it isn't one that most people would think of trying first. The natural conclusion when an attachment fails to open is simple that you must be doing something wrong. Sometimes, the failure to open is just a little quirk that can be fixed with this suggestion.

Instead of attempting to open the PDF file attachment directly through your email, first save the PDF file to the hard drive. When you double click or right click on the PDF attachment, you should see an option to save the file to disk along with the option to open the PDF. Simply choose "save it to disk." Make sure you look to see which location your PDF file will be saved at so you know where to find it.

Before you open the PDF file for viewing, scan the file with your anti-virus protection to ensure that it is clean. It should open easily for you now.

Opening PDF Attachments: File Association

Typically, you can see the file association for any attached files that you receive in your email. It is important to check for a PDF file association before attempting to open the file with Adobe Reader. Once you are sure that you are dealing with a PDF, the next step is to check that the application you are trying to use to open it is the correct one. When you attempt to open your file, you should receive an opportunity to select the application that you want to use. Take this opportunity to make sure that the proper application has been selected to do so.

Opening PDF Attachments: Updates and Installation

On the off chance that your Adobe Reader is in need of an update or it has not been properly installed, you can uninstall it and reinstall the application on your desktop computer.

Opening PDF Attachments: Alternative Applications

Adobe Reader does have a tendency to be a resource hog. Therefore, you might also want to consider using an alternative application to open PDF attachments. Both Foxit Reader and Sumatra can be used to open files with PDF file associations.

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Adobe Reader Won’t Download

I cannot open PDF files. I reinstalled Adobe and receive a message stating that it cannot download due to running in Safe Mode or improperly installed Windows. How do I check these problems?Celeste Stewart

Adobe Reader Troubleshooting

First, let's make sure that your computer is NOT in Safe Mode and that no earlier versions of Adobe Reader are installed. Start by rebooting your computer. It should boot up into Normal mode if you shut it down properly and then power it back up. Any error messages upon startup? Any other indications that Windows is improperly installed other than the Adobe message?

If your computer starts normally and isn't generating any errors, then go into Add and Remove Programs and remove any instances of Adobe Reader. While you can have several versions of Adobe Reader on your computer at once, they can conflict with each other, so it's smart to remove the old ones.

Cleanup the Failed Installation

Since you're having trouble with the installation, it's also possible that your computer has leftover remnants of the failed installation. Use the Microsoft Installer Cleanup Utility to remove the installation files before trying a clean install.

Once all versions of Adobe Reader have been removed, download the latest version of Reader to your computer and save it to your desktop. Since you've been having problems with the installation, do not install just yet.

Start Computer in "Simplified" Mode

Starting your computer in "Simplified" mode is different than starting it in Safe Mode. Adobe recommends doing this when users encounter installation problems. Go to Start > Run and type in msconfig. Click the Startup Tab and click Disable All. Next, go to the Services tab and choose "Hide all Microsoft Services." Once those are hidden, choose "Disable All." Click OK to confirm your choices and reboot your computer.

This will reboot your computer with just its bare bones services running. Now, install Adobe Reader. Once installed, go back into msconfig and go to the General tab. Choose "Normal Startup," click OK, and reboot your computer.

Hopefully, this will do the trick and Adobe Reader will work properly for you.

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How to Open PDF Files

I cannot open PDF attachments. The comment I get is that I need a "Set Association Control Panel."Celeste Stewart

Download Adobe Reader

Sounds like your computer doesn't yet understand how to open PDF files. It is telling you that it does not know what program to use to open the file. In fact, your computer may not have the program installed, so let's start there. PDF files are portable document files that require Adobe Reader in order to view them. The idea behind PDF files is that it is a more universal format. Not everyone has Word, WordPerfect, Excel, Quickbooks, or other programs. Therefore, not everyone can read the documents created by these programs. However, if the documents are published as PDF files, then they are more easily shared.

Set File Associations

Once you have Adobe Reader installed on your computer, your computer most likely will know to use it whenever a PDF file is clicked. If it does not, then you will need to manually set the file association. This is a simple matter of right-clicking a PDF file and choosing Open With. Windows will display several suggested programs. If Adobe Reader is suggested, select it. If not, you'll need to browse your computer (Choose Default Program > Browse) and select it that way. Once Adobe Reader is selected, place a check mark in the box that says, "Always use the selected program to open this type of file."

If you have Windows Vista, you can also use the Default Programs icon in the Control Panel to perform this action. Go to the Start button and type "Default Programs" in the Search bar. Click the Default Programs icon once it appears. Click the "Associate a file type or protocol with a program" link. Find PDF in the list, highlight it, and click "Change." Select Adobe Reader as the program for opening the file and place a check mark in the box that will make it the default program for PDF files.

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