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Posts Tagged ‘internet explorer 8’

MS Fix It Center and Add-ons

I have been having a problem with the MS Fix It Center. I visited the center because Internet Explorer 8 frequently “hangs” during a page download. Sometimes it will eventually respond but most often I get impatient and just close it and try again. A pop-up takes me to the Fix It Center – Automated Troubleshooters for Your PC. The two troublesome “Fix Its” are Internet Explorer Add-On and IE Performance and Safety. When launched, the programs run for a number of seconds and then stop and the error message, “The troubleshooter has experienced an unexpected error and cannot continue” is displayed. The “scan results” indicate that a number of add-ons are “defective.” Any suggestions or is there a better way to detect and repair defective add-ons?

The MS Fix It Center is supposed to help you solve the problems that you are having with your computer; however, it can sometimes have its own troublesome issues due to the existing problems with your computer. With the MS Fix It Center, you are supposed to be able to run the fix and solve the problem almost effortlessly. Unfortunately, it sounds as though this isn’t the case for you.

Standard Strategies to Restore Internet Explorer to Proper Working Order

If you haven’t already tried each of the following strategies, please do so. It is possible that one or more of them is causing your computer problems. Corrupted files, spyware, viruses, and incompatible add-ons can all create problematic issues.

•Clean the registry
•Defrag the computer
•Scan for spyware and viruses
•Make sure that you have the latest update for IE 8
•Clear the Internet Cache
•If you recently updated your IE 8, make sure that you re-enabled your Java add-on.
•Make sure that you don’t have too many tabs open on the browser
•Check to see that you have sufficient memory
•Remove Adobe Flash Player and see if your Internet Explorer works. Make sure you get the latest version when re-installing it.
•Run the Windows uninstaller

Trial and Error Troubleshooting of Add-ons

You may want to boot up in Safe Mode and use IE 8 without any add-ons at all or you can disable all add-ons using these directions:

•Click Start
•Select All Programs
•Select Accessories
•Select System Tools
•Select Internet Explorer (no add-ons)

Now, you can turn your add-ons back on one at a time to try and figure out which one is causing the problem. Most likely, the specific add-on that you added or updated right before the problem began is causing the problems that you are experiencing. Simply turn one disabled add-on back at a time and see what happens when you try to use IE 8 or the MS Fix It Center. If you aren’t currently using an add-on, consider leaving it disabled until you need it.

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Trouble Surfing the Internet

I cannot surf the net or use search engines. I can use Ebay but not links. I am online.Kate Dubensky

Troubleshooting Web Browsing Problems

There are several possible causes that could be responsible for your web browsing issues - including Internet connectivity, malware or outdated software. We can go through some of these troubleshooting options and hopefully solve your problem.

Update your Web Browser

Since you think that your connection is ok and that you are online - especially since your browser is working a bit, at least for eBay - let's start with your web browser. The program that you use to surf the Internet is at its best when the software is up to date. The first thing to do is visit the web page for your web browser. This should be possible without a browser as long as you can enter an address directly into the URL address bar. If you are using a Windows operating system, you are most likely using Internet Explorer. The most recent release of IE is 8. To get to the IE 8 page, try this link - if you can't use it, type this into your address bar: then click to download the latest version. This might not resolve the issue by itself, but is a step in the right direction.

Update and Run Malware and Virus Scans

Another important update is to your antivirus and malware program. Make sure that whatever scans you use are up to date with the latest definitions then run full scans until they come back clean. If there is anything interfering with your web browsing, this should take care of it.

Reset Host Files

There might have been an alteration to a host file that stops you from accessing some web sites. The exact fix for this problem varies for different operating systems so I can't outline the exact steps without knowing more about your system. Instead, here is the URL for the Microsoft support page that has the various instructions:

Delete Temporary Internet Files

You might be having a glitch with some of your frequently visited sites  - delete any cached files and temporary Internet files.

1.    Close all your open windows and quit all your open programs - Internet Explorer and Windows Explorer

2.    Click the Start button, then Control Panel

3.    Double click Internet Options

4.    Under the General tab, and under Temporary Internet Files, click Delete Files

5.    In the Delete Files box, click to check the Delete All Content box

6.    Click OK, then OK again

I hope that some combination of these tips resolves your issue - if not, please write again and we can take it from there. Good luck.

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Reverting to Outlook Express

I inadvertently downloaded Live when I upgraded to Explorer 8. I have Outlook Express as my default email program. However, now when I go to open an email that has been forwarded as an attachment, it opens with Live. It's slow and I want the attached emails to open via Express as they did before. I can't find what I need to change the default in ‘File Types' back to Express. Do I have to delete Live and how can I do that? It isn't listed as a program in the Control Panel.  Susan Keenan

Downloading Windows Live seems to lead to this problem for many people. Apparently, it sort of takes over and your emails open up in Windows Live Mail rather than Outlook Express, even if you have OE set as your default program. Windows Live is designed to facilitate the transfer of digital photos and slide shows through email services. Typically, it isn't necessary to delete Windows Live to fix the problem. Go through the suggestions listed below, complete one at a time or check that the settings are correct.

Setting Outlook Express as the Default Email Program: Add/Remove Programs

In some cases, even when Outlook Express has been set as the default email program, downloading another application changes this default setting. Follow this set of directions to change Outlook Express back to the default email program.

  1. Navigate to and select Start in the lower left-hand corner.
  2. Select Settings.
  3. Select Control Panel.
  4. Select Add/Remove Programs.
  5. Select Set Program Access and Defaults.
  6. In the dialog box that pops up, you should see a list of configurations (Microsoft Windows, Custom, Other, etc.) Click on the small downward arrows to the right of the configuration that has already been selected.
  7. In the section for "Choose a default email program," choose Outlook Express.
  8. Select OK.

Reconfigure Outlook Express When Using Internet Explorer 8

Use the instructions included here to change the settings in Outlook Express to use POP3 instead of DAV.

  • Open Outlook Express
  • Navigate to Tools and select Accounts.
  • Select Add.
  • Select Mail.
  • In the box labeled "display name," type in your name and select Next.
  • In the box labeled E-mail address, type in your web mail e-mail address and select Next.
  • In the "my incoming mail server" drop down menu, select POP3.
  • In the "incoming mail (POP3, IMAP, or HTTP) server" box, type in:
  • In the "Outgoing mail (SMTP) server" box, type in
  • In the next dialog box, type in the name of your account and the password.
  • Select Next.
  • Select Finish.
  • In the Internet Accounts dialog box, select Mail, the name of the account that you just added, and Properties.
  • Select Settings.
  • Check the box labeled, "My server requires authentication" under the Outgoing Mail Servers category.
  • To the right of "My server requires authentication," select "Settings" and choose "Use same settings as my incoming server."
  • Select the Advanced option that is located beneath "Server port numbers." Type in 995 in the "Incoming Mail (POP3) box; 587 (or 25) in the "Outgoing mail (SMTP) box; and check the boxes in front of each selection labeled "This server requires a secure connection (SSL).
  • In the section labeled "Delivery," check the box in front of "Leave a copy of messages on server" if you want your messages to continue to remain available after you download them.
  • Select OK.
  • In the "Internet Accounts" dialog box, select Mail and look for your old setup with "HTTP." Remove the account.

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Troubleshooting IE 8

I have Windows XP running IE 8 with service pack 3. When I open it, it says connecting but it doesn't. If I do one or two more times, it connects right away. When browsing the same pages, sometimes they load, other times a blank page loads on top of it. I also have Foxfire and it runs just fine. Help?Celeste Stewart

Internet Explorer 8

Internet Explorer 8 is the latest version of Internet Explorer offering additional features such as accelerators and Web slices to the popular Web browser from Microsoft. However, if Internet Explorer doesn't open properly, you can't take advantage of its cool new features. Since, IE 8 opens intermittently and you have Firefox as a backup browser, you are in the fortunate position where this is more of an annoyance than a crisis. Let's see if we can get IE 8 to cooperate with your computer so you don't have to be annoyed anymore.

Check Windows Update

First, let's make sure that your computer is updated with the latest updates from Microsoft. Go to your Control Panel and click on the Windows Update icon and install the latest updates. Look through the list for any optional updates that may not have been applied and apply any that are related to Internet Explorer.

Check Internet Connection Settings

Next, let's check to make sure that you have Internet Explorer set up to connect to the Internet properly. This will only apply if you are using dialup networking. Go to Start and right click on the Internet Explorer icon. Choose Properties. Click on the Connection tab and make sure that you have it set to dial a connection. You may need to make sure that the phone number is the correct one for your Internet Service Provider.

Reset Internet Explorer's Settings

Resetting Internet Explorer's settings back to their default settings often clears problems with the browser. Go to the Advanced tab of Internet Options (Tools > Internet Options) and then click on the Reset button.

Run Internet Explorer without Add-ons

Add-ons often interfere with Internet Explorer. Try running IE8 without add-ons and see if that solves the problem. You do this by closing any current IE8 windows and then going to Start > Programs > Accessories > System Tools > Internet Explorer no add-ons. If that barebones version of Internet Explorer runs fine, then you will need to isolate the offending add-on and remove it. Do this by launching your regular version of IE8 and then going to Tools > Manage Add-ons. Disable each one and then re-enable them one at a time until the problem appears again. You'll then know which add-on is causing Explorer to fail.

Temporarily Turn off Pop-up Blockers

Temporarily turn off any third party pop-up blocking software as it may be interfering with Internet Explorer. If IE8 runs fine without the pop-up blocker, then you may need to disable it permanently and use the built-on pop-up blocker instead.

Hopefully one of these tips will do the trick for you. If not, you might try a fresh download of IE 8. It's also possible that the browser has been hijacked by malware so update your computer security software and then run a complete system scan to rule out this possibility.

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Internet Explorer 8 Bugs

A friend downloaded Internet Explorer 8. All of a sudden, Yahoo is his home page and pictures look fuzzy. When he sends the picture, it looks the same but prints off clear and nice. Pretty sure it's a program thing. What do you think?Celeste Stewart

Internet Explorer 8

Internet Explorer 8 is the latest version of Microsoft's Web browser. It has just recently graduated from the beta testing phase, so bugs are inevitable. Though I've been tempted to switch from IE7 to IE8, I haven't for just this reason. While beta testing catches many bugs, it's impossible to catch them all. When the masses begin using the software under millions of different scenarios, more bugs are discovered and eventually fixed. I plan on waiting a few more weeks at least.

Known Internet Explorer 8 Bugs

Microsoft knows about many bugs affecting IE8 and has posted an IE8 Technical Beta Bug Database where you can learn about these known issues. In addition, users can join the IE8 Beta Newsgroup and ask a Technical Beta program member to report a bug on your behalf.    

I visiting the database and entered the term "pictures" into its search bar. Quite a few results appeared, many of which complained of picture rendering problems. So, yes, I think you are right that this may be a program thing. If it is, your friend has two choices: wait it out or revert back to IE7.

Compatibility View

Before doing anything drastic, there's a chance that the pages with images are not yet IE8 compatible. Internet Explorer 8 offers a "compatibility view" that will display these pages in IE7 mode. The Compatibility View tool is an icon that looks like a torn in half piece of paper. It is located on the Address Bar next to the Refresh button. This may solve the mystery of the fuzzy pictures.

Reverting from Internet Explorer 8 back to Internet Explorer 7

If your friend decides to go back to Internet 7 until the bugs are fixed, removing Internet Explorer is simple. In XP, this done through Add and Remove Programs. Find Windows Internet Explorer 8 and click it. Click Remove.

In Windows Vista, it is done through Programs and Features. Click the View Installed Windows Update link and double-click Windows Internet Explorer 8. Click Uninstall.

In both cases, reboot the computer. Internet Explorer 7 will be back in all its glory.

The New Home Page

If your friend decides to live with the problem and wait for a fix, he can change his home page back to whatever home page he prefers. First, go to the page that will become the new home page and then click the down arrow right next to the icon that looks like a house on the toolbar. Choose Add or Change Home Page. Select the option that best suits your needs and click OK.

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Is Internet Explorer 8 released yet?

Celeste Stewart Just when you finally got used to the changes that Internet 7.0 brought, along comes IE 8. Though still in its beta phase at this point, it won't be long before we'll be urged to upgrade to the latest version of Internet Explorer. So, what can you expect?

Microsoft has new security features in store including the "Smart Screen Filter," "Private Browsing," and "Cross Site Scripting Filter" as well as a few goodies such as "Web slices," "Accelerators," and "Instant Search."

The Smart Screen Filter is a visual, in-your-face display that appears whenever you visit a site that has been identified as deceptive or malicious Web site. While IE 7.0 has a phishing filter, the Smart Screen Filter gives you a much more obvious warning in the form of a big red screen and a message saying that the Web site has been reported as unsafe. In addition, the Smart Screen Filter is also designed to warn you about potentially unsafe downloads.

The Cross Site Scripting Filter helps to prevent identity theft when Web sites run malicious code and try to steal your computer's cookies and other personal information.

Another feature of Internet Explorer 8 is the ability to surf privately through the use of InPrivate Browsing. When using InPrivate Browsing, no traces of your web surfing will be left behind.

While these security enhancements are a welcome relief to malware weary computer users, time will tell how well Microsoft pulls it off. Many third party applications currently exist that offer these same features and provide protection today.

Now, onto the goodies. Web Slices are similar to RSS feeds in that you can subscribe to Web sites and view updated content. This eliminates the need for going to multiple Web sites each day and seeing if the page has been updated. For example, if you want to monitor an eBay auction, you can subscribe to its Web Slice and see its progress via a preview in the Favorites bar without having to go to the actual Web site every few hours. 

Accelerators are an interesting addition. These little tools let you perform common Internet tasks within a single web page. For example, if you're at a Web site that discusses the history of collectible dolls, you might highlight the words "collectible dolls" and then click an accelerator that will automatically search eBay for you and display the results on the same page.

Instant Search offers images, search suggestions, "find on page" options, and other enhancements.

These are just a few samples of the improvements you can expect in Internet Explorer 8. In addition, Microsoft promises faster performance. Before making the leap to the Beta edition, read Microsoft's Release Notes and make sure you are completely comfortable with the beta release.

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