I think my computer has a virus, but I don’t know which one. I got an error once logged in saying Windows will not open Internet Explorer for security reason. When I scroll over the toolbar all I get is the loading symbol. No applications open. I want to restore it so I tried reconfiguring the BIOS to boot from a CD but it wouldn’t work. Please help!
Removing Computer Virus
Since you think that you might have a computer virus that is affecting your ability to use Internet Explorer, we are going to start there. Close out all open applications or programs for the best results. If you have an antivirus application, make sure that it is the latest version by checking for updates before you run it. If you don’t have an antivirus application, then I can recommend Anti-VirusPLUS. This program offers you a free scan, so that you can see exactly what type of computer viruses have infected your computer.
It is important to understand that you definitely need an antivirus application to remove a computer virus from your computer. Completing a restore or repairing your Windows installation isn’t going to remove the virus for you. In particular, an IE virus would lead to problems using your Internet and it could even cause Internet Explorer to shut down.
Troubleshooting after a Virus Infection: Internet Explorer
Sometimes after a computer has been infected with a virus, it might not function properly and it becomes necessary to complete a few simple tasks. If your Internet Explorer is still not functioning properly you can try to repair it using these directions:
- Open Internet Explorer.
- Select the option for “Tools.”
- Select “Internet Options.”
- Select the option for “Advanced.”
- Select “Reset.” Hopefully, this fixes the problem for you.
Troubleshooting Failed Internet Explorer
If Internet Explorer shuts down or won’t even open after trying the above strategies, perhaps you need to reinstall your version of Internet Explorer. Make sure that you have the latest version and update it if you do not.
Alternatively, if you are referring to a problem that exists because of your security setting, then you can adjust the setting to a less restrictive one. To do so, follow these steps:
- Click “Start.”
- Click to open “Internet Explorer.”
- Click “Tools.”
- Click “Internet Options.”
- Click “Security.”
- Click “Internet.” You should see a slider in the window. All you need to do is to move this slider to a lower setting
Troubleshooting after a Virus Infection: Clean up with a Registry Cleaner
If you think that your computer is experiencing some other type of problem even though you have gotten rid of the virus, try the following strategies:
- Run your antivirus application again to be sure that the computer is clean.
- Clean the registry using a good registry cleaner such as “RegCure.”

Files can be toxic indeed. Computer viruses, spyware, and other types of malware sneak onto computers and poison them with destructive intentions. Viruses aim to harm your system while spyware sets out to steal your personal information. Other malicious programs take over your computer for stealthily carrying out spam campaigns or flooding Web sites with traffic - end result, your computer (or its data) is being used without your knowledge or permission. Plus, performance suffers dramatically. Ridding the computer of toxic files is essential.
Your data is the most important thing on your computer and it is important that you know how to take care of it. The first, and safest, thing to do is back up all your important data to external devices. If you have copies of your personal and important files saved either to a floppy or compact disk or USB stick, you will be prepared for even the worst case scenario. For example, if your entire system is ravaged by a virus requiring you to reformat your hard disk and wipe everything, you will have copies of all your data to reinstall.