My Acer Aspire 5050-3785 went down last week. The battery was fully charged. I formatted USB with FAT. Downloaded latest BIOS and followed the instructions. It did not work. The screen is still blank and the AC LED power button was not blinking.
Acer Aspire Blank Screen Errors and Dead Machines
If you are covered by warranty, it would be best to send your unit in and have an Acer tech look at it, or take it in to a computer shop in your area. Sadly, many Acer Aspires users have complained of unreliability and short life spans. It could easily be a hardware component giving you trouble. The most frequent issue with Acer Aspires is a faulty motherboard - and the computers seem to die with some regularity. You might consider getting in touch with an Acer technician for the most specific advice as well as information about sending your computer in for repair. Some users report a 7- to 10-day turnaround for service, but others say it takes closer to a month. Depending on your location - the contact information for Acer varies. Here is a link to their contact page.
Remove and Test the Hard Drive and Motherboard
Depending on your level of expertise and your comfort level, you can remove the hard drive from your computer and try it in another one to rule out the motherboard. Be sure to use your Acer user manual to find the right components and take steps to ground yourself to avoid static charges to the computer before you touch anything. You can also test the BIOS by turning the computer off and then rebooting it - assuming that the power button is responsive. When the computer reboots try pressing F1 or F2 to open the BIOS menu - if it opens, then the issue isn’t with the BIOS.
Contact a Remote Technician
If you are only getting a blank screen and the BIOS update was unsuccessful, I think that contacting a remote service technician might be your best bet. It is difficult to troubleshoot a dead machine without cracking it open and swapping out the parts and I think that a remote tech, who can help you in real time is the safest way to go forward from here. At Filetonic, we recommend the remote services offered here. I hope that this is helpful!
