Every once in a while, my computer refuses to shut down completely. Sometimes, it simply freezes up and does nothing. Other times it starts to shut down and then suddenly restarts.
This can be so frustrating, but not as frustrating as not knowing what to do when the computer refuses to shut down. This problem of not knowing what steps to take to correct the situation might be a direct result of the fact that so many different circumstances can create a computer that refuses to shut down.
The first step that I might take when troubleshooting this problem is to close all running programs before attempting to shut the computer down again. Since one of my computers is more than a dozen years old, it needs a memory upgrade that I haven’t gotten around to completing yet. Upgrading the memory on a computer can help with some computer issues including shut down problems. Too little memory might cause the computer to freeze up. Therefore, upgrading your memory to a higher capacity could eliminate the problems with shutting down the machine
On random occasion, I set my computer to restart when I shut it down. So, I double check this feature whenever my computer reboots after I shut it down. System failures can also account for a reboot, so checking your system’s error log is another option.
Another one of the first strategies I take is to check that any current updates have been installed on my computer. Updates are often designed to resolve incompatibility issues or bugs so it’s essential to have these.
Since a variety of malware applications can create all sorts of problems with computers including shut down issues, another one of the first strategies I take is to run my anti-virus and anti-spyware software programs. Deleting anything that appears to have infected my computer might resolve the issue. If it doesn’t, then I need to move on to the next strategy.
Eliminating any unnecessary programs should not only speed up my computer’s processing, but also, it might resolve any issues with shut down. Cleaning up my computer is a task that occurs on a regular basis. Not only does it increase the computer’s processing speed, but also it minimizes incompatibility issues. Therefore, I am going to delete any old applications, documents, and files that I no longer need.
Checking to see if the computer errors that my machine experiences are occurring during the time that my machine has issues with shut down might also help to identify the problem. Once the errors are fixed, the problem might resolve itself.
If I need to shut down the computer manually by holding in the power button, it isn’t really a shut down issue. Rather, if that happens, it is a power down issue that you need to resolve. Additionally, shut down issues with specific operating systems might have a fix from the manufacturer, so checking their website is another viable option for resolving the issue.

