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I can turn on my computer, everything comes on but won’t work. I get a box saying Microsoft Intellipoint needs to close down: appname point 32.exe. I can not close this down.

This error code is indicating that you have a problem with your registry that is required to run the Microsoft Intellipoint mouse and special keyboard keys. This is a program that must run at startup, and the error is what is preventing your computer from starting.

Registry Cure

Can you access the Internet? From your post, I’m not sure. You probably won’t be able to use your mouse, but if you can get to the Internet, the best thing to do is download a program such as RegCure. This program will inspect the registry and fix any registry error. Upon restarting after downloading the program, your exe error should have disappeared.

Roll the System Back

If nothing is truly working on your computer, it gets a little more difficult. Start your computer and immediately press F8 (or F1 or F2 depending on your computer) to get into Safe Mode. You can do a couple of things from here. You can choose “Last Good Configuration” to get the system to roll back to a point where it was working. You may have to reinstall anything that has been installed lately after this runs. You can also do a System Restore to bring the computer back to a particular point where it was working well. In Safe Mode, when you see the dialog box, type in %systemroot%\system32\restore\rstrui.exe. This will allow you to pick a restore point and roll the system back to that date.

Do a Windows Repair

If using System Restore or Last Good Configuration doesn’t work, then you need to use a Window’s repair disk to repair the registry errors. To do this, you will need the original Windows Repair disk that came with your system. If you have an OEM computer where the computer came with Windows already loaded and it didn’t come with a repair disk, you need to contact the manufacturer or look on the Internet for a repair disk that you can use for your computer. Once you have the disk, you may need to get BIOS to boot from the disk first.

1. Get into BIOS by starting the computer and press DEL or F2 - look for the right key as it boots, to get into BIOS.
2. You will enter the Setup Utility. Look for something that will let you change the boot order. It may be called Boot Options, Boot Order or it may be located within Advanced Options - every computer BIOS is a little different.
3. Follow the directions to change the boot order so that it boots from CD first.

Once the system will look to the CD first, insert the Repair disk and follow the directions. Ideally, it should leave your programs and data intact.

Hopefully, one of the solutions will work for you. Once you have your system up and running, you should go to the internet and run a program like RegCure to find and repair any registry errors. Some exe errors can be caused by viruses, so make sure your malware protection is up to date and run it as soon as possible.

I had ADSL 2 years ago and all was fine but during this time my husband changed up absolutely everything including user accounts, administrator accounts, network adaptors, and so on. I had it all somewhat restored but his name and settings keep coming up. I can’t connect to my ADSL anymore. It’s just not the same and I don’t know what to do, nor do I have my XP disc. I just want my computer back to how it was when it first connected 2 years ago. Is this possible?

Cleanup a Heavily Used Computer

Reset your Computer with Windows System Restore

I think that your best chance to get your computer back to its original settings two years ago is to try Windows XP System Restore. This handy utility is included with the XP operating system and is most often used to return computers to previous states after they have been infected or corrupted by malware or viruses. Since you don’t have your XP installation disk this is just about your only chance at a clean slate with your operating system.

About Windows System Restore

System Restore works by recording snapshots of your system, its configurations and settings and saves these pictures as restore points. Since there are dates assigned to restore points you can use them to return your computer to earlier settings. System Restore includes a user-friendly wizard and takes snapshots automatically, which makes it easy to use and a reliable solution to unstable computer system issues.

Data not Affected by System Restore

System Restore creates restore points periodically; the first one right after XP is installed. For this reason, you should be able to return your computer to this state. There are some files and data that System Restore does not reset, such as those saved to My Documents, My Pictures and My Music. As a result, you might still need to clean your system of a lot of material manually. You also won’t reset your Word documents, Internet favorites and email settings automatically, but there are things you can do to clean these areas up.

Manually Cleanup your Computer

You will need a minimum of 200 MB to use System Restore, although much more space is preferred. To prepare to use System Restore, you can remove all unwanted programs. Click your Start Menu, then Control Panel, then Add/Remove Programs. Select all those that you no longer want, need or use and select uninstall. Next, open your Word program and other Office suite programs and delete all the old and unwanted files. You can continue the action or removing unwanted material from all your document, picture and music folders. If this feels too slow or time consuming, you can also remove the entire contents of these programs. When you are finished, open your Recycle Bin and empty the contents.

Run a Registry Scan

At this point, you should run a registry cleaner like RegCure or a free download to remove all the left-behind bits of data related to old and unwanted programs. Cleaning your registry is an important step to returning your computer to health and removing causes of program hangs and crashes.

Using System Restore

To use System Restore:

1. Click the Start Menu, then All Programs, then Accessories, then System Tools, and then System Restore.
2. When the first Welcome screen opens, choose the option to Restore My Computer to an Earlier Time, and then Next.
3. On the Select a Restore Point screen, choose the date that you want to return the computer to, and then Next.
4. Next, a Confirm Restore Point screen will open and prompt you to confirm your choice.
5. At this point you should close any open programs that you are running and then click Next when you are ready.
6. Your computer will automatically turn itself off and reboot. A Restoration Complete screen will open while the computer is powering up, and you can select OK.

My question is regarding a registry repair program from a company called Intelinet Global. Have you ever heard of it and what is the performance data available if possible?

About Intelinet Global

I hadn’t heard of Intelinet Global until this morning but, after taking some time to look it up, it appears that the news is good. Intelinet Global is a software development firm based in California that boasts that they have over 9 million users worldwide. Specializing in securing online transactions and antivirus, Adware, Spyware and registry scans Intelinet is a self-professed ‘global leader in Internet security software’.

Intelinet Global Registry Scan

The Intelinet registry scan is combined with the company’s latest antivirus program in the Intelinet Smart Registry Cleaner and Security Suite 3.1.0. The registry scan promises to remove any and all errors on your computer’s registry and to improve your system’s start up speed by up to 200%.

Using Registry Cleaners

Like other registry scans, the Intelinet Smart Registry Cleaner is designed to identify and remove registry errors and return your computer to its optimal condition and performance. Registry errors occur over time, regardless of the computer, as a result of normal functioning. Each time that you ask your computer to run a command or open an application, a small amount of data is saved to the registry as part of the computer’s internal log. As you remove, replace and update your software some of this data becomes obsolete, yet it continues to hang around on the registry.

In time, the amount of data on the registry will slow down the computer, as it spends longer sorting through the contents of the registry looking for the information it needs. Cleaning your computer’s registry is a great idea to improve performance and is recommended every 6 months.

Popular and Leading Registry Scanners

Unlike some other registry scans, the Intelinet program doesn’t feature in any popular online comparisons of similar products. The five most popular software programs in these reviews include Regcure by Paretologic, Max Registry Cleaner by Max Secure, Registry Fix, Error Nuker and PAL Registry Cleaner. However, according to their website, the Intelinet registry scan has won awards from global security experts and is a fantastic all-in-one program to repair your computer. Intelinet guarantees satisfaction and the elimination of all of your registry errors.

I ran a registry cleaner and now on my desktop the words are spelled with dots, squares, circles and other things…. Where do I go to reset these settings?

Hmmn, this is a tough one. Bear with me as I offer a few suggestions. First, let’s see if we can “un-do” the registry cleaner on the chance that a registry change caused the problem. From there, we’ll look at other ideas.

Undoing Registry Cleaner Changes

Many registry cleaning utilities come with built-in safeguards to overcome undesirable side effects that occasionally occur after a cleaning. For example, the product that we recommend, RegCure, backs up the registry before each cleaning. Afterwards, should you have problems, a quick trip to the Backup section gives you the option to restore any of the earlier registry backups. If the registry cleaner that you used offers a similar feature, go ahead and restore the registry to its earlier state. This may or may not solve the strange symbols problem.

Corrupt Font Files

Where you are seeing these strange symbols? It’s possible that your computer has a corrupt font file. This can occur with individual fonts, such as your default font in Microsoft Word, or even system fonts which used by your operating system on Windows title bars, icons, messages, and so forth.

One thing that you can try is to delete the font cache, which could be corrupt. When deleting this cache, reboot the PC. The cache will be rebuilt automatically. The font cache is located in C:\Windows\ttfCache.

You can also try downloading TweakUI from Microsoft. This is a “Power Toy” that provides additional utilities. One of the options is a “repair fonts” option. Download TweakUI here.

Font corruption can occur system-wide or may only show up in specific applications. For example, if you use Adobe Dreamweaver, and the font used in the User Interface is corrupt, the Dreamweaver’s interface will not display properly. Other programs may not use this font, so when working in your other programs, you won’t notice a problem.

Copying and Pasting

Occasionally, strange symbols and characters are inserted into text when copying and pasting, especially when HTML is involved. To avoid strange characters, try copying and pasting into Notepad first, then copy the Notepad text into your Word or Web page document.

Similarly, when different character sets are used between a source and destination, strange text appears. Solutions vary depending on what applications are involved. For example, if you need to copy text from a web browser but find it copies with odd symbols, try using the browser’s File> Save As option to save the file as a text file. From there, you can open the text file and copy and paste the text into your new document, hopefully without the weird symbols.

I’m not sure why the registry cleaner would have caused this, or if it did. Try undoing the cleaning by restoring an earlier registry and see if that works. If not, I’d look at the possibility of font corruption. Let us know more about where the strange characters fonts are appearing and under what circumstances and we may be able to pinpoint the problem a bit better.

In a registry cleaner, can I lose something I may need later? I ran the scan and it showed 700 something problems and I was afraid it would delete files such as bank accounts or other information I do not want deleted.

You’re smart to be concerned that a downloaded program will delete vital information-this type of caution is valuable when using unknown programs. You can rest assured that a quality, well-reviewed program such as RegCure comes with safeguards that prevent the program from deleting any vital registry keys.

What is the Registry?

Understanding what a registry is and how it works can help you understand the need for registry fixing programs. The registry is the data storage section for any operating system. Sometimes, uninstalling computer programs can leave pieces of “junk” data in the registry keys which can increase your registry size and cause slowdowns and poor performance. You may also have problems with the registry from spyware and malware that will intentionally damage the registry keys.

Fixing the Registry

Some tech experts try to go into the registry manually and delete or edit the keys. This is risky as deleting one wrong registry key can damage your data to the point that it is irrecoverable.

Registry fix programs get into the data storage section and delete broken pieces of data and repair keys that need service. When these programs run, you will have the choice to have the program fix and delete the issues automatically or you can manually approve any changes.

Speed-up your Computer

YES a registry cleaner can dramatically speed up your computer. By getting rid of all the unnecessary junk files, keys etc your computer should perform remarkably better.. in some cases PC speed even improves up to 300%

Back Up Your Data

One of the best things to do to make sure that you don’t have any problems, even with a quality registry fix program, is to make sure your data is properly backed up. You can transfer your important data to a CD-ROM or a removable USB storage device (which you should be doing periodically anyway) and you can be sure it is safe no matter what happens to your computer. You can also use a System Restore point to take a ‘snapshot’ of your computer as it is right now, and restore back to this point if there is an issue. To do this:

1. Go to Start then Programs and Accessories.
2. Open System Tools.
3. Click on Start System Restore. You will then pick the option to set a System Restore point.
4. Click Next and then name the restore point. Click Create and then Close.

Once you have been using your computer for awhile, you will need to clean and fix your registry. RegCure makes doing so a simple matter of clicking a “start” button. RegCure does backup the registry before cleaning and provides you with a “rollback” utility to restore the registry to its prior condition should the changes result in unexpected or undesirable fixes. Using only quality, recommended programs is a great way to be sure there are safeguards so that you won’t lose important data.

I had RegCure on my computer after purchasing it a few months ago, but I had to reboot it. How do I get my RegCure up and running again?

If you have a valid RegCure license, which it sounds like you do, then it is indeed possible to get it back up and running on your computer after a reformat or accidental deletion.

What is RegCure?

For those readers who don’t know what we’re talking about when discussing RegCure, RegCure is a leading registry cleaning utility that cleans out the obsolete and bogus junk residing in the Windows registry. This clutter causes a variety of undesirable symptoms such as sluggish computer responses and performance, computer error messages, and computer crashes. RegCure offers a safe, reliable way to get your computer working the way it was designed.

What Happened to RegCure?

In your case, it sounds as if you had to reformat your hard drive or reinstall the operating system. When this happens, you must reinstall all of your old programs (unless they originally came on your computer and you used your computer’s recovery disc to reset it to its factory settings). Other readers have reported that their installations of RegCure have “disappeared” or were accidentally deleted. Regardless of the reason, it’s easy to reinstall this program.

Download RegCure

First, you can re-download the free version of RegCure right here. While this is the trial “scanner” version, you will be able to enter your license information easily enough and then convert the trial scanner to the fully featured version of RegCure. Go ahead and download RegCure now.

Registering RegCure

Assuming you have your license key available, go into RegCure and click on the Register link. From here, you will be able to enter the license key information and activate the program. Once activated, you can begin enjoying all of the benefits afforded by this unique and effective program.

Looking up Your RegCure License Key

When you first purchased RegCure, the license key was emailed to you. However, if you had to reformat your hard drive, there’s a good chance that you no longer have access to your original e-mail. Fortunately, the developers of RegCure, ParetoLogic Software, make it easy to retrieve your license key. Go to ParetoLogic’s Web site and use the License Key Lookup feature. Simply enter the e-mail address originally used and your license key will soon land in your inbox.