Although you don’t say for sure, I’m assuming you’re getting a message like: “Local Area Connection: A network cable is unplugged.” I’m not going to insult you by asking that you double check your connections and the ports they are in. Do you have any other computers that can access the Internet in your house? You are basically trying to decide whether this is a cable problem, a router or modem problem or an ISP problem. This is a fairly common computer error that has several possible causes and cures:
- It could be that your router just needs to be rebooted. Unplug the router, let it sit for a few minutes and then plug it back in. If it still isn’t working, try unplugging the modem and the router and then plugging them back in. This will reset the router and in a lot of cases will solve the unplugged cable problem.
- Reset the router back to the factory settings. For most routers, there is a reset switch on the back of the unit. You will need to insert a straightened paper clip in the tiny hole marked “reset”. Hold it down for ten to fifteen seconds and then remove it. The unit should reboot on its own and when the lights have started blinking it should be ready. If you have changed the password, that will be lost and you will have to do it again. You can also connect the computer directly to the modem to see if you can get access that way.
- If it’s not the router, there is a chance it is a cable problem. If this is a new connection, make sure that you have the right type of cable. Using a crossover cable rather than a straight connection can give you errors. If it’s an easy cable to replace, get a different cable and see if it works.
- You could have a problem with your network card, particularly if there has been a storm or a power outage in your area recently. Uninstall and reinstall your network card if you suspect that the problem might be here. If that doesn’t work, replacing the network card is a pretty cheap and easy thing to try.
- Using the Device Manager, change the link speed to “100Mbps Full Duplex” or “10 Mbps Full Duplex” instead of “Auto Detect”.
- Switch your Web Client to manual. Go to Start, then Control Panel. Click on Administrative Tools, then Services then click on WebClient. Click Stop and then right click to switch to manual.
Because so many things can cause this problem, you are going to have to do some trial and error troubleshooting. If none of these solutions solves the problem, you may want to contact a remote support technician/expert at www.filetonic.com/support.

How frustrating it is when problems occur with our computers, even more so when we cannot connect to the Internet. When Internet Explorer does not work, several reasons can lie behind the problem. It might not be instantaneous, but it is usually possible to locate the reason behind the trouble. Finding the cause will lead to a solution and a working Internet Explorer again. Follow the strategies here until you get to one that fixes the problem for you.
I have a favorite story about a similar problem. It has to do with a two-year-old who loves pushing buttons. He regularly slides the tiny slider that turns my wireless adapter on and off. Whenever I can’t connect, that’s now the first thing I check. So, do me a favor and double check the switch or button on your laptop that turns your wireless on and off.