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When the iPhone downloads photos onto the computer, it randomly places them into folders that are labeled F01, F02, F03, and so on. Unless you have installed an application that will convert the .ithmb files or thumbnails into readable files, you will not be able to access them from these folders on a Windows-based computer.

The .ithmb file contains the full color thumbnails that have been downloaded from an iPod or iPhone. Thumbnail images are smaller versions of an image that can be clicked to access a larger version of the image. While .ithmb problems do not generally occur on an iPod or iPhone, they do arise when the files are transferred from the accessory onto the computer. The problem lies in the fact that the .ithmb file has not been converted into a file that the computer can read such as a TIFF file. Therefore, you can’t access the thumbnails for viewing. This seems to be a common problem that occurs frequently and for most first time users of the iPod or iPhone. Programs that convert the files to TIFF are mainly restricted to Mac operating systems. Therefore, the following two options might be easier and less expensive for you.

The easiest strategy to have followed would have been to set the iTunes preferences to the setting labeled “Include full resolution photos”. This setting makes full sized images accessible on the iPod/ iPhone from the beginning. Therefore, when you transfer the photos to the computer, the photos are full resolution ones that are recognized and accessed readily enough.

Try the following:

• Connect the iPhone to the computer.
• Open the “photos” section of your iPhone.
• Turn on the “Include full resolution photos” setting.
• If the full size photos appear, retransfer the photos to your computer.

Try the following:

• Turn on the “Include full resolution photos” setting.
• Connect the iPhone to the computer.
• Select the Microsoft Scanner and Camera Wizard to download your iPhone photos to your computer. Once you click on the Microsoft Scanner and Camera Wizard, you should be able to view all of the photos from your iPhone. Select the ones that you wish to download.

Do you mean that the webpage is too big for your computer screen? If you are installing your iPod software or iTunes on your computer, it sounds like the page you are using is somehow too large to see on your computer or browser screen. Is this problem confined to this particular installation process or is it affecting your web browsing generally? It is possible that your web browser settings were changed, either intentionally or inadvertently, to zoom in and increase the display size of a site.

If this is the case, the fix is simple. In Internet Explorer version 7 there is a new page zoom tool that is able to adjust the display size of text, images, charts, tables and frames with easy keyboard shortcuts. To zoom in, press the Ctrl (Control) key at the same time as the + key. To zoom out, use Ctrl and the - key. You can try this a couple times to see if zooming out will get the whole page on the screen. There is also a shrink-to-fit type shortcut that will size the data for the screen by simultaneously pressing Ctrl, Shift and the ‘p’ key. And Ctrl and ‘0′ will set the zoom at full size.

If the problem is that the computer isn’t able to load all the install software that came with your iPod, you can try using the View tab in the tool bar at the top of your computer screen, then adjust the layout, text size or page display settings. If none of this is getting at your problem, you might want to double check that your computer meets the system requirements for the iPod Nano. If you are using a Mac, you need an OS X operating system version 10.4.11 or later and iTunes version 8 or later. If you are using a Windows based system, you need Windows Vista or XP Home or Professional with the Service Pack 3 updates and iTunes version 8 or later.

I’m trying to open a photo that was sent to my phone but is stored at t-mobile pm collect online. For some reason it will not let me open the file. It sends me to search for software to open this? I have other photo’s there which I can view with no problem. Can you help?

T-Mobile Photo Collect

T-Mobile PM Collect is the online “picture messaging” retrieval service of the T-Mobile UK. Similar services exist in other T-Mobile networks in other countries. In this case, the photos are either sent and received by camera phones or a camera phone attempts to send a photo to a non-picture message enabled phone. When a photo arrives as a link, rather than an image, the recipient must go to www.t-mobile.co.uk/pmcollect (the address is different for US or other T-Mobile networks) to view the photo. The photo remains available on the site for 14 days. You can also save the photo to disk.

Photo not recognized

In this case, the Filetonic reader who asked this question indicated that she is accessing the PM Collect link via her PC. While the T-Mobile picture messaging service is neat, the answer to her question doesn’t involve the fact so much that the photo is a T-Mobile photo; rather, it involves the fact that the PC isn’t recognizing the photo itself.

Use save feature of T-Mobile PM Collect Web site

What I would do is save the file to my computer using the save feature of the T-Mobile PM Collect Web site. Then, I would right-click the photo and choose Open (or Open With depending on the operating system). Windows then displays a list of programs that it thinks should be able to open the photo. For example, on my computer, clicking on a .jpg photo in this manner prompts me to choose Paint, Picture Manager, Windows Photo Gallery, and a few other programs. If you have a program that you want to try (such as Picasa) that’s not listed, you can browse for it as well.

File Extensions

Photos come with a variety of different file extensions depending on the original application that made the photo. Common file extensions include: BMP, JPG, GIF, and TIFF. It’s possible that your computer recognizes some extensions but is unsure what to do with others. It may take a bit of trial and error to find an application capable of opening the exact file though it shouldn’t be too difficult. If it’s a common file extension, most of the built-in picture viewer tools Like Windows Photo Gallery or Paint should be able to handle the image.

Once you’ve found a program that opens the photo, you can set your computer up to always use that program. This is called making a file association. Once again, right-click the photo and choose Open. Select the program that you want and place a checkmark in the box that says “Always use the selected program for this file type.” If you have Windows Vista, you have to choose “Choose Default Program” before getting to this step.

With the Facebook mobile application you can send and receive messages, make wall posts, and change your profile status all from your cell phone. Through your mobile Internet browser you can send emails to m.Facebook.com or text messages to FBOOK (32665). The application is pretty easy to use and easy to add to your Facebook account. To use Facebook Mobile to upload photos your phone, you have to have an Internet browser.

To add the application, go to your Facebook profile and type mobile in the search bar in the upper right-hand corner of the page. The search results will bring up a list of people, pages and applications; the very first one is the mobile application group. There is a ‘view application’ link on the right side. You can also click on the blue title to read the wall posts and messages posted by other users. On the right side of this page you’ll find a ‘go to application’ link; click this and go to the application page.

On this page, you can activate the application by confirming your phone number. If you have posted it on your profile, both the number and your mobile phone carrier will already be entered. Click the ‘activate’ button underneath the number. Facebook will then send a text message to your phone with your confirmation code. Enter the code where prompted on the webpage. Then Facebook will text you with some instructions and you’re all hooked up. At the same time, the website will take you to a preferences page where you can set up your mobile Facebook connection details.

Now, to add photos. There are two ways to send photos from your phone to your Facebook profile. You can send them as an attachment in an MMS, which is a multimedia messaging service that can send text, photos, video and sound to other cell phones or to email addresses, or you can use your phone’s web browser and email them to mobile@Facebook.com. If you want to include a caption with the picture, put it in the subject line. You will get a confirmation text reply from Facebook with a mobile uploads confirmation code. Enter this code on the mobile application web page the next time you log in through a computer and the program will remember you in the future.

There is no charge from Facebook to use the mobile service but normal charges from your cell phone carrier will apply. To upload video you will need to add the additional video application to your Facebook account. Not all cell phone carriers support Facebook text messages, though growing public interest might change this in the future. However, most phones should be able to use the mobile uploads application to post pictures, videos and notes.