Resources

Performance Issues with iPod

Several different scenarios can lead to problems with iPods. These reasons include:

• Outdated software
• Faulty components due to normal usage
• Faulty components due to damage

Updates for iTunes and iPod

It is important that you have the latest updates for your iPod as well as for your iTunes. Therefore, you should check to see that you have the latest updates. Simply visit the Apple website.

In particular, for iTunes downloads to work properly, you should download the latest version of the software at iTunes Downloads. Once you have the download, open your iTunes application. Connect your iPod to your computer. From the source list, select your iPod and in the information under the “settings” tab, click on the option to “check for updates.” If an update is available, iTunes will install the update for you automatically.

Troubleshooting Tips

Sometimes all it takes to fix problems with iPods are a few troubleshooting techniques. I don’t really know why they work, but each of these has worked on occasion for my son’s iPod. Try any that you haven’t already tried.

Tip 1: Turn off the computer. Check the connection for your iPod. Restart the computer.

Tip 2: Turn off computer. Disconnect the iPod. Turn on the computer. Plug in the iPod after the computer loads.

Tip 3: Go to “Add/Remove Programs” on your computer. Remove mobile support (part of the iTunes software.)  Reinstall iTunes. Keep your iPod plugged in and restart the computer. Follow the wizard to reinstall it. This strategy does not affect or destroy any saved data that you have.

Tip 4: Complete a factory restore in which you restore your iPod to the factory settings. Unfortunately, if you complete this step, you will lose any of the songs, etc that you have saved to your iPod. However, you can back up your files and songs and save them to your iTunes library. After the factory restore, you can restore the songs to your iPod. To access more information on how to restore your iPod to factory settings, visit this link, Apple Support iPods. Select your iPod model and search through the available options.

Contact Apple Support

If your warranty on your iPod is still in effect, you can take your iPod to the closest Apple store and set up an appointment to talk to an Apple technician.

My phone model is Nokia 9300. I cannot undo my pro-tour golf game to play. Please help?

Installing and Unzipping Games on Nokia 9300

Is the Game Pre-Installed?

If your phone came pre-installed with Pro Tour Golf, you should be able to use your file manager to unzip the file and launch the application. In the case that you don’t have the game already loaded on your cell phone you will first need to download it, which you can do from Nokia.

Upload Pro Tour Golf from CD-ROM to PC

Your Nokia 9500 might have come with Pro Tour Golf included on a CD-ROM or on a Multi Media Card. If you have your game on a removal device, you can open it on a compatible computer. Once you have the game on your computer you can transfer it to your Nokia phone using the Nokia Application Installer that is included in the Nokia PC Suite. The PC software is a number of programs that help you manage your phone and its applications via your computer.

Using the PC Suite you can sync your phone up with your contacts, emails and calendar data that you have saved on your computer. You might have Nokia PC Suite on a CD-ROM that came with your computer, or you can download it from Nokia.

Transfer Pro Tour Golf to your Nokia 9300

The Pro Tour Golf game that you want to load on your phone is compatible with the Symbian operating system that is used on your Nokia phone - identifiable by the .sis extension. You can also load Java files and applications on your phone that have .jad and .jar extensions. When you want to transfer your .sis Pro Tour Golf application to your phone save the file in the C:\nokia\installs folder in your cell.

Unzip Pro Tour Golf with Nokia Zip Manager

Once you transfer your application to the Nokia, you can use the File Manager function to search the phone for the file. Select the file and press Enter to launch. If the application doesn’t unzip automatically, you can download the Nokia 9300 Zip Manager from the Nokia website. Using the user-friendly graphic interface and wizard you should have no trouble extracting the Pro Tour Golf files and loading the game on your phone.

You have to install the Zip Manager on your phone the same way you did the game, by first installing it on a computer then transferring it to your phone with the Application Installer. The Zip Manager can unzip email attachments and archived Internet files, as well as zip your files so that you can send them easily by email and save space by compacting your data.

Remove a Virus from your Cell Phone

About Cell Phone Viruses

Getting a virus on your cell phone needs to be dealt with the same way as a virus on your computer, with a good antivirus program. There are a number of cell phone antivirus programs on the market these days, made by companies like Trend Micro http://www.trendmicro.com/, F-Secure http://www.f-secure.com/, Kaspersky Lab http://www.kaspersky.com/, and Symantec http://www.symantec.com/.

About the CommWarrior MMS Virus

There is a strain of cell phone virus called CommWarrior that was unique for its ability to replicate itself through Multimedia Messaging Services (MMS), text messages that include a picture, video or audio file and are sent via email. Prior to the launch of the CommWarrior virus in 2005, cell phone viruses were transmitted through messages sent via Bluetooth and were confined to relatively small areas and few devices.

Manual Removal of the CommWarrior Virus

If you have a variant of the CommWarrior virus, there is a manual fix that you can perform to clean your phone. Depending on your phone model, check your user manual to find out how to access and use the Application Manager, or download a third party application manager tool. Open the list of running applications and select the CommWarrior entry. Highlight the entry and choose to terminate and cancel the program. You can also remove the stopped application by downloading a file explorer then removing any CommWarrior associated entries. There is also an antivirus program designed specifically for this virus that you can download and run on your phone.

Take Reasonable Precautions Against Cell Phone Viruses

Other cell phone viruses are transmitted through MMS messages via Bluetooth. These messages are less dangerous because they can only reach a smaller number of devices in a small area. It is also important to follow the same rules with your cell phone as you do with your computer: don’t download pirated or unconfirmed programs, and be careful when opening unknown attachments, especially those that look like spam.

Flash - Format - your Cell Phone

If you can’t get the virus off your cell phone with an antivirus program, you can also format your cell phone. Flashing your cell phone will have the same results as reformatting your computer and will remove all of your saved information, so be sure to back up or record all your information. Check in your user manual to find the instructions to flash your cell phone model, also called a factory reset.

Please can you help as I am trying to download Skype on my phone for free calls and texts and it is just not working.

Problems downloading applications can occur for any number of reasons. One of the most common reasons that Skype fails to download properly is simply that the requirements are not met. For example, your mobile device needs to have a certain amount of free storage space available in order to allow the download to install.

The best that anyone can do is to ensure their phone is set up properly and follow downloading instructions. Before downloading Skype, you need to verify that you have the proper system requirements on your mobile device. You also need to have a few other items that are essential for this application to work. Please read through the lists below and follow the tips for downloading Skype.

System Requirements

Skype can be used with most cordless phones, WiFi phones, 3 Skypephones, and Nokia N800/N810 models. Compatible mobile devices should have Windows Mobile Standard or Windows Mobile Professional. You also need to have a WiFi connection or a 3G/2G data connection. Other requirements vary depending on the type of phone that you are downloading Skype to.

Tips for Downloading and Installing Skype

Follow these tips to experience a better scenario for downloading and installing Skype:

• Make sure that you select the right download for the type of phone that you are using. The Skype link for mobile devices is: Skype Mobile.
• Mobile device must have a minimum of 12MB of free storage memory to install Skype.
• Mobile device must have a minimum of 6MB of free storage memory to install Skype from a memory card.
• Download the latest drivers for both your sound card and the mobile unit that you are using.
• Follow the instructions here: Skype Download Mobile Guide.

Installing Skype

Once you download Skype, it is important to make sure that you mark off the option to open the program after the download is finished. Clicking on the “yes” should launch the installer screen for it. Then, all you need to do is follow the prompts.

Contact Skype Support

If none of the above solutions help you to find a remedy, contact Support at Skype with specific details.

How can I get better Java for cellular HTC PPC6800? I get “midlet error” when opening a JAD or JAR file.

Enhancing Java Capabilities on a Cell Phone2

Java Programs for HTC PPC 6800

There are a number of options for you to download that can enhance your experience opening MIDlet files, both Java Runtime programs and web browsers that are specially formulated to run Java programs, games, and other visual images on your mobile phone.

I’m not sure which Java program you are currently running on your phone, but HTC has issued a ROM upgrade for your phone model, PPC 6800, version 3.52.671.9 that would likely be a quick and easy enhancement for your phone.

About MIDlet, JAR and JAD Files

JAD - Java Application Descriptor Files - are informative files that describe MIDlet file contents. MIDlet files are a type of Java program that are most often used to store and transfer Java applications and games for cell phones. MIDlets include a JAD file as well as a JAR - Java Archive File. Both Java Runtime and web browsers that are Java equipped should be able to open and run MIDlets.

About Opera Mini and Java

In your search for the best Java Runtime program for use on your cell phone you might consider the Opera Mini, which is reputably the best web browser available for Windows-equipped mobile devices. While Opera Mini is a Java-enhanced browser rather than a specific Java program, Opera Mini is designed for mobile phone use and is especially compatible with your cell phone since HTC included a Java Midlet Manager. This is an extremely popular choice and a highly rated program among users.

The Latest Version of Opera Mini

The latest version of Opera Mini Mobile 9.5 beta was released on October 20, 2008 and is fitted with the latest in mobile Internet browsing. This program claims to provide the best and most reliable Java-enhanced browsing and support.

Other Java Options for Your Cell Phone

All HTC pocket PCs are pre-installed with the Intent Midlet Manager, or Intent MM, known to be the best midlet environment available for these devices. The Websphere Everyplace Micro Environment - known as IBM J9 - is another option, but is thought to be slower and weaker than other options.

What is MocoSpace?

MocoSpace is brainchild of a company that provides a social network that is accessible to mobile phone users. This service includes a variety of features and has grown in popularity over the years. These features include the opportunity to chat, share videos, and share photos with any other MocoSpace users. It also features microblogging. It is one of the many ways that mobile phone users can stay connected with others like them.

How to Load Pictures from Mobile Phone to MocoSpace

Sharing user generated content is nothing new. You can upload your pictures directly onto the PC version of MocoSpace or by email. To upload your photos onto the PC version, simply connect your phone to the computer and select the photos that you want to upload. To do so from your mobile phone, send yourself an email to the email address that you used when you signed up for MocoSpace.

Specifications for Pictures

Mocospace has a few requirements when it comes to uploading pictures onto their site. Pictures files can be .png, .gifs, or .jpg. However, none of the pictures should be more than 300KB.

The uploaded photos cannot include violence, profanity, or nudity in them. Moreover, copyrighted materials are prohibited as are offensive materials.

What Happens to Pictures That Are Placed on MocoSpace?

Once the photos are added to MocoSpace, they are resized to thumbnails. The original aspect ratio and the quality of the photo are retained in the thumbnail. If you view the photos from your mobile phone, you will only be able to see the resized images. However, when you view the photos on your computer, you will be able to click on any one of the thumbnails in order to view the original picture.