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I do not know what is wrong. My cursor has gone wild! The left side is not working and getting online is impossible. I still have EzTune. Everytime I try to delete it, it shuts setup off. My screen has been black and white for about a year. I changed my default search to Google Chrome. It just won’t work at all. It is a 2 quad processor Gateway. Please help me if you can. I am so frustrated.

EzTune and Gateway Monitors

Many users have complained about the EzTune software that comes with their Gateway systems with complaints of monitor buzzing, frequent computer crashes, file corruption, Internet connection errors, and more. Removing EzTune may solve some of your problems. However, you say that your computer crashes when you try to delete it, so removing it may be problematic.

Uninstalling EzTune in Safe Mode

Let’s try uninstalling it in Safe Mode. By starting your computer in Safe Mode, only the bare bone necessities will be loaded which could provide us with enough resources to allow the uninstall process to work without crashing the system. Reboot your PC and press the F8 key. A screen will appear prompting you to choose how to start your computer. Choose Safe Mode. Your computer will then load using the least amount of device drivers as necessary. Your display may change while in this mode.

Once loaded, go to the Control Panel and find Add and Remove Programs (or Programs and Features if you have Windows Vista or Windows 7). Find EzTune in your list of installed programs and follow the normal steps for uninstalling the software.

Removing EzTune from Startup

If your computer still crashes when you attempt to uninstall EzTune in Safe Mode, you can try removing EzTune from automatically starting up with Windows. Go to Start > Run and type in msconfig.

This loads the system configuration utility. Click the Startup tab and find EzTune in the list. Remove the checkmark next to it and confirm your choice by clicking any prompts. The next time you boot your computer, EzTune will not automatically load. From there, you should be able to permanently uninstall it using Add and Remove Features.

Solving Cursor Problems

Hopefully uninstalling the software in Safe Mode worked. Now, as to the cursor. When you say the left side isn’t working, does this mean the left button on your mouse isn’t working? Once again, go into the Control Panel. This time, click on Mouse. A screen will appear with controls for your mouse. The options may vary based on your operating system and the type of mouse you have, but you should be able to change how your mouse’s buttons work. For example, under Button Selection, you should see dropdown text boxes for the left button, right button, and both buttons. By default, the left button should read “click” and the right button should read “Shortcut menu.” If your left button displays something other than “click” go ahead and change it back. You may also want to adjust your pointer’s speed which is done in the Pointer tab.

Have you had any experience with the web site: MyFunCards.com? It keeps popping up every time I open MLB.com and slows down the loading of that site while it tries to sell itself. Google seems to suggest that it is everything from “harmless” to a dangerous “spyware” and everything in between. Apparently it leaves a program on your PC. Do you know how to wipe it out and to block it in the future?

What is MyFunCards?

MyFunCards.com is a website affiliated with SmileyCentral.com and MyWebSearch, sites that have been associated with adware in the past but appear to have overcome those issues in their current incarnations. MyFunCards is a site that allows users to send free online greeting cards. Features include an online calendar, online address book, and card history reports.

McAfee SiteAdvisor

According to McAfee SiteAdvisor, MyFunCards.com has been tested and no significant problems found. In fact, SiteAdvisor.com now gives it a green checkmark.

Popup Ads

Because you’re seeing the popup for MyFunCards.com whenever you go to MLB.com, it’s likely that MyFunCards.com is a paid advertiser on the MLB.com website. Websites accept all kinds of different ads including display ads, popup ads, pop-under ads, fly-in ads, and so on.

Fortunately, most Web browsers now come with features for turning off pop-up ads. For example, in Internet Explorer 8, go to Tools > Pop-up Blocker. From there, you can either choose “Turn off Pop-up Blocker” or “Pop-up Blocker Settings.”

When you have Pop-up Blocker enabled, every time a pop-up is blocked a small alert bar notifies you. This alert gives you options to view the pop-up which is useful when you suspect that the pop-up is a legitimate window. For example, legitimate websites use pop-ups to provide additional information. If you want to view the pop-up, simply follow the prompts in the information bar. You can even set Pop-up Blocker to always allow pop-ups from specific websites such as your online banking site.

Pop-up Blocker offers several levels of blocking: Low, Medium, and High. These settings can be changed in the Pop-up Blocker Settings.  

I also am having the Java unzip issue, I’ve used the Windows Clean Up. No Java there. Add/ Remove Programs and no Java there. Still receiving error. Help please.

Having problems with Java when attempting to Unzip is a common error. It sounds as though you have gone through the initial steps of eliminating the problem. Try the tips suggested here to see if you can resolve the problem.

Why the Java Unzip Error Occurs

When the installation process for the application has encountered a glitch and failed to install properly, it often results in an error. A Java core file fails to install since they cannot unzip and the Java installation fails as a result. As you’ve already discovered, unless you fix the problem, you will not be able to use Java. Typically, what happens is the computer mistakenly thinks that a Java process is running and won’t continue with the installation. Go through each one of the suggested strategies until you discover the one that resolves the issue for you.

Use the Windows Task Manager to Stop the jqs.exe process

• 1. Open your Windows Task Manager. (Press the following keys all at once: CRTL, ALT, and DEL.)
• 2. Click on Processes.
• 3. Search for jqs.exe process.
• 4. Select jqs.exe process and click on end task.

Use the Windows Task Manager to Stop the jusched.exe process

If the Java update is at fault here, then you can use these steps to fix it. If Java attempted an update and it became stuck, it would lead to a problem unzipping Java files. Just follow these simple steps if you think this could be the issue.

• 1. Open the Windows Task Manager by pressing these keys on the keyboard all at one time: CRTL, ALT, and DEL.
• 2. At the top of the “Task Manager” box and select “Processes.”
• 3. Search for jusched.exe. Select jusched.exe and select end task.

Use the Windows Command Prompt to Stop the jqs.exe process

• 1. Navigate to “Start” in the lower left-hand corner of the screen and click on it.
• 2. Select “Run” from the options.
• 3. Type in the following command ‘cmd’ in the open box that appears to generate the Command Prompt Window. You only need to type the letters into the box.
• 4. Type the following 5-word phrase: net stop “Java Quick Starter” into the open box.
• 5. Select “Enter.”
• 6. You should now see this message “The Java Quick Starter service was stopped successfully.” It should appear beneath the words: “C:\Documents and Settings\user>net stop “Java Quick Starter.”
• 7. Visit Java’s website and download the latest version of Java. It should install correctly this time around.

I recently purchased the Sims 3 game, I have read all of the problems on here but they do not cover my problem. Let me stress to you that I have triple checked that I have the right system requirements; that is definitely not the problem. The disc loads and the Sims 3 DVD icon pops up. I click on that but when I click the green diamond that says Sims 3 installer, nothing happens. I’ve been told to go to applications from my hard drive, but whenever I click the folder, my main screen just refreshes. I am extremely frustrated because I have downloaded many things before and they all simply work, but this one won’t. Also it says in the box (after I’ve clicked on the DVD icon) at the top that I have zero KBs, but I don’t know what this means. My computer is brand new and there is absolutely no way that I don’t have enough room.

I know that misery doesn’t really love company, but you’re not alone. Many people are having issues with Sims3, and installation errors are a common problem. You were right in checking the system requirements - much of the time this is the reason for installation problems. As long as you are sure that you meet the requirements, I have a few other ideas that might ease your Sims3 headache.

Selecting the Right Drive

You gave me a big clue when you said that it is showing 0kb, but that there is no way that your drive is full. Did you check the drive where the game was attempting to install? Could you be selecting the wrong destination folder for the install? Since you are using the disc, if you try to install to the current directory and the CD ROM drive is selected, there is no more room on the CD, so you will get the 0kb message on your screen. If you think this might be the case, select a directory on your hard drive for the game to install to and try it again.

Run from My Computer

If it is getting installed but is not running, you can try going to My Computer, find the game and double click on it. Find the icon that says Sims3 setup and double click on it.

Mac Issues

You don’t say whether you are using a Mac or a PC - if you’re using a MAC, then this may be your problem in a nutshell. If you have a Mac, you might need to use Boot Camp to install Windows XP and then install the Windows XP version of the game.

Bad Disc

Because you are installing Sims3 from a disc, it’s always possible that the disc itself is the issue, even if you can see no visible damage on the surface.  If you’ve tried absolutely everything else to get it to install and you are still having no luck, take the disc back to where you bought it and get it exchanged. Many stores have sticky issues with returning discs, but if you emphasize that it is defective, any reputable retailer will at least give you a replacement copy.  Since you purchased an actual copy of Sims3, you can use EA Support for Sims3 - they have forums where you can ask your specific question if this information hasn’t solved your problem. Good luck and happy gaming.

I’ve read through all the information regarding the installation of the Sims 3 on Mac and tried them out. None of them worked for me so I’m hoping that you guys can help me. Before the installation (when the CD is gathering all the files), a popup appeared stating the following: “Error reading game files: $INSTALLVOLUME/Support/Readme/en/readme.txt.” When I pressed cancel (which is the only option available), the whole installation closed and nothing installed.

Sims 3 for Mac Installation Errors

We’ve seen so many Mac users with installation errors when trying to install The Sims 3. In researching this error, I’m sorry to say that I found nothing. So, we’re left grasping for ideas. Kat De Long recently discussed a few of the more common Sims3 installation errors with one solution that might work for you. If you haven’t tried installing the Sims3 from the desktop, it might be worth trying.

In addition, you might try opening the $INSTALLVOLUME/Support/Readme/en/readme.txt file manually from the disc. Since it’s a text file, it should open using a standard text editor. Does the file open? Is it missing? Do you get a “cannot open file” error? If it opens and is readable, then the copying of the disc to the desktop might work. If it’s unreadable or missing, then I’d lean toward thinking that the disc itself is faulty.

Sims3 Replacement Disc

If copying the files from the disk to the desktop and launching the installation from there fails, then it’s likely that the $INSTALLVOLUME readme file really is damaged. Files can become corrupt and faulty discs are not unheard of. Electronic Arts offers a 90 day warranty period where they will replace the disc upon receipt of the disc or its manual and proof of purchase. Since you recently purchased the program, I’d ask for a replacement disc to rule out the possibility of a faulty CD.

You can mail your items to:

Electronic Arts Warranty Department
9001 N I-35 Suite 110
Austin, TX 78753

Before you do so, go to EA’s Warranty Information Web page and read all instructions carefully. A downloadable packing slip is also available on the site for you to fill in relevant details.

Other Sources of SIMS3 Help

I did find a nice user’s forum at GamingNewsLink.com where users are posting their SIMS3 errors and helping each other out. You might try exploring the SIMS 3 Errors thread and posting your $INSTALLVOLUME error there as well.

I have an Acer Aspire One Mini laptop that I bought on eBay. My son thinks it’s from Australia. I want to put Windows on it but it won’t recognize any of the extensions like .exe to load files. I have tried different software programs but get an error message that says “Archive Format is not recognized”. Please help?

Archive Format Not Recognized Acer Aspire

The error message that you are getting is your operating system letting you know that it isn’t able to read or process the files that you are trying to install.

Acer Aspire One with Linpus Linux Lite

The Acer Aspire One mini laptops, also called netbooks, come in a couple different models where operating systems are concerned. Regardless of where your computer is from - if your Acer Aspire Mini model name starts with an L or ends with an A then another letter indicating the color, then it has been built stock with a version of the Linux operating system installed. The Linpus Linux Lite is a smaller operating system with a streamlined user interface and is preprogrammed with the Firefox web browser. This program is well suited for a mini computer, but might not satisfy computer users who are accustomed to a more sophisticated program.

Acer Aspire One with XP

If your Acer Aspire model name ends in an X or a B then another letter describing the color, then it is factory installed with Windows XP Home Edition - up to date with Service Pack 3. This laptop can be installed with Vista or beta versions of Windows 7 - but some features may suffer.

.EXE Files and Linux

So - assuming that your Acer is equipped with Linpus Linux Lite - the error message means that your operating system isn’t able to comprehend .exe files, since Linux doesn’t use them. If you want to install Windows - the first thing to deal with is the absence of the optical drive. Netbooks are so compact that they don’t include a disk drive so you can either use an external CD/DVD player connected through the USB or create a bootable flash drive complete with a multiboot tool - a web search will lead you to several options.

Install Windows

You might also need to change the boot order to ask the computer to boot from the USB drive, then install Windows. Be sure to delete both existing partitions on the computer to completely remove Linux and create a new FAT32 partition. When you’re finished, do a web search for the Windows XP Aspire One hardware drivers to make the hardware and software compatible. Good luck!