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I had a tech working on my Pogo games because I cannot play most of them. He turned off my sound. How do I get it back?
Restoring Pogo Games Sound
Most Pogo games feature a mute button, allowing you to mute the sound if desired. This is accomplished by clicking an icon that looks like a tiny speaker inside the game window of a Pogo game. Unfortunately, muting a single Pogo game actually mutes all of them. Fortunately, getting your sound back is usually as easy as clicking that speaker icon once again.
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While the solution may seem obvious once you find that icon, sound issues in Pogo games have tripped up plenty of users. Some think it's an issue with the computer and start looking in the computer's sound settings for a solution. Others search their Pogo accounts for settings that might affect the sound. Meanwhile, the icon remains elusive. To turn your sound back on, you'll need to open an actual Pogo game and then look for the speaker icon.
When the sound in a Pogo game is on, the speaker icon will show little curved lines representing sound waves coming out of the speaker. When the sound has been muted, these lines disappear. Toggling back and forth should turn the sound on and off.
Troubleshooting Other Pogo Game Issues
Hopefully the speaker icon trick will restore your Pogo sounds. If you need help troubleshooting other issues with Pogo games, Electronics Arts' Help page recommends several initial steps such as clearing the browser's Java cache (go to Start > Control Panel > Java and click the General tab. From there, find Temporary Internet Files > Settings and click Delete Files), updating or installing Java, and running Microsoft Security Essentials. Sometimes these initial troubleshooting steps will resolve problems such as errors with games loading.
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