How to Export IncrediMail emails: IncrediConvert

IncrediConvert is a free application that will convert your Incredimail messages into EML files in order to allow you to transfer them to another email client. This particular application only supports the following operating systems: Windows 2000, Windows Me, Windows NT, and Windows XP. Additionally, it only works with earlier versions of Incredimail or those prior to the 5.50 version. You can download this application at the following link: IncrediConvert. However, I cannot vouch for it since I haven’t used it personally. However, this application also provides instructions on how to use it to save your Incredimail emails.

How to Export IncrediMail emails: Incredimail Backup PRO

Incredimail Backup PRO is another type of application that will allow you to save your Incredimail messages for transfer to a new email client. This is an application that charges a fee of at least twenty dollars. It does offer a free trial so that you can see what it can do. You can obtain this application at the following link: Incredimail-Backup-PRO. However, as with the other application, I can’t vouch for it personally since I haven’t used it myself. This application can be used with the following operating systems: Windows 2000, Windows 95, Windows 98, Windows NT, Windows Me, Windows 2003 Server, and Windows XP. This application provides instructions on how to use it to save your Incredimail emails.

Once you download Incredimail, it is necessary to set it up to receive and send emails. This does not happen automatically so you have to do it. However, it is an easy process that shouldn’t cause any trouble. There are quite a few steps, so you should read through the directions once and then begin the task of configuring the settings to allow email to be sent and received. Once you do this, you shouldn’t have to bother with it again as the settings will be saved.

Creating an email account in Incredimail with an existing email account

Open your Incredimail application. In the main window of the application, navigate to the option for “Tools” and click on “Accounts.” Once the dialog box opens, select “Add.” Next, click on the “email account” that you want to use to receive emails.

Another dialog box will open now through which you will configure the email account settings. Select the option to have these settings configured automatically and select “next.” The Incredimail application can locate any other email clients that you might have installed on your computer. It will automatically import the settings directly into your Incredimail application.

Simply click on the “email account” that you want to import and click on “Finish.” Next, click on “ok” and you should be able to use your account to receive and send emails.

Creating an email account in Incredimail without an existing email account

If you don’t already have an email account configured on your computer, you will need to configure a new account manually using the following instructions. Open the “Account Wizard” in your Incredimail application. In the dialog box for “name and email address” type in the name that you would like to appear to anyone who receives an email from you. Complete the email address field as well and click on “Next.”

As long as you are connected to the Internet, the Incredimail application will try to fill in the email account server settings. If possible, you should try this when you are connected or you will have to do it manually with a bit more work. To complete this step manually, you’ll need to select the server type for incoming mail (POP3 or IMAP) and type both the name for the incoming mail server as well as the outgoing mail server. Once you have that information filled in, you can click on “Next.”

Finally, you need to provide an email account username and password, which you can get from your ISP or Internet Service Provider. Now, you need to click on “Finish.” Once this step is complete, click on “ok” and you should be able to use your Incredimail application to send and receive emails.

Every so often, software programs, including e-mail clients, refuse to cooperate. When trying to delete e-mail messages and nothing happens, it’s time to do a little maintenance. First, most e-mail programs such as Outlook Express or Windows Live Mail have some sort of “compact and repair” or “compact index” function. When the e-mail client’s index becomes too large, unexpected results are common including: inability to send and receive new mail, sluggish performance, and problems deleting messages.

Compacting the E-mail Database

These maintenance tools are usually found in the Tools > Options menu. For example, in Windows Live Mail, you would go to Tools > Options > Advanced > Maintenance and Troubleshooting section. In this case, you’d look for the line that says, “Compact Database on every [blank] runs.” Make sure to enable this and then set it to “1″ from the drop down list for now. Close Windows Live Mail and it will automatically compact the database. Reopen the program and change this setting to “5″ which will run this routine every fifth time you close it.   

Other Steps

Compacting the database may or may not help with your deleting e-mail messages problem, but it should make the program run smoother in general. If you can’t delete the messages after doing so, try highlighting the message and then using the key combination of Shift + Delete. This deletion technique usually bypasses the Deleted Items folder, so be aware of that before attempting the deletion.

Another trick that could help is to NOT show the Preview Pane (or Reading Pane as it’s known in Windows Live Mail). Go to View > Layout and then remove the checkmark by “Show Preview (Reading) Pane.” Now, right-click the message and choose Delete.

Make sure that all of your security programs are up-to-date and then update Windows as well as your e-mail client. This will ensure that you have the latest protection and any new features released. For example, here’s an update from Microsoft that resolves issues when e-mail messages are stuck in the Windows Mail Outbox and can’t be deleted: KB941090. Here’s the same update, only for 64-bit versions of Vista: KB941090 64-Bit

Screen Settings

Now, let’s tackle your screen settings. Sometimes, certain applications change your screen’s resolution and then forget to set it back to your preferred size. This may be what happened to you. Is everything larger, or just the icons? Try right-clicking a blank area of your desktop and pick Desktop Properties or Personalize (depending on your operating system). Look for Display Settings and click it. See the slider bar under Resolution? Slide that back and forth until the desired size is achieved. While in the Desktop Properties or Personalization section, you can also adjust the font size to the default scale which is 96 DPI or to a larger scale of 120 DPI.

About Connectivity Errors

An error message like this one means that Outlook is not able to connect with your email server for one of a variety of possible reasons. If you are not properly connected to the Internet or if there is a problem with your Outlook account or profile, the connection might be refused. Or, if there is a configuration problem between your computer settings and the email client, they might not be able to connect.

Check your Internet Connection

There are a few things to try to resolve this error, beginning with checking your Internet connection. Open an Internet browser, like Internet Explorer and then try to open another website such as http://www.msn.com/. If you are unable to open other Internet pages, then it is possible that the problem is your Internet connection, not your email. If you are unable to connect to the Internet, then you should try unplugging your computer and modem, wait for thirty seconds and then reconnect. If you are still unable to connect, then you should contact your service provider for more assistance. If you connected to the Internet, retry sending an email to yourself in case the connection was only temporarily interrupted.

Check your Account Settings

If this doesn’t work, you can check your Outlook account and server settings to make sure that things are configured correctly. Before you can check your settings, you will need to get some information from your Internet Service Provider. You will need to know:

• Your email address, for example somebody@somewhere.com
• Whether your email account is POP3, IMAP, or http
• Your email account user name
• Your email account password
• The incoming or POP3 server name and address
• The outgoing or SMTP server name and address
• Both incoming and outgoing port numbers
• Whether or not the email server requires authentication

Seek Remote Technical Assistance

Once you have this information, you can open Outlook and troubleshoot your settings against this information to make sure that everything is as it should be. If configuring your email account and server settings doesn’t solve your error, you will have to take more advanced troubleshooting steps for which you might want to consult a remote technical assistant for more personalized help.

About Cell Phone Multimedia Messaging

Well, this will depend on what kind of cell phone you have, which company you use for your cell phone service and which services and subscriptions are offered. Some cell phone service providers offer multimedia messaging services that allow users to have an email address for their cell phones. If your service provider offers this service and if you subscribe to it, you can email your photos from your regular email address to your cell phone address. Cell phone multimedia messaging email addresses are usually something like: yourcellphonenumber@yourserviceprovider.com.

If you don’t already have this service set up on your cell phone, you can check with your cell phone service provider and see if it is available. You will have to pay to send images and the charges may or may not be bundled in your cell phone plan.

Using Multimedia Messaging

If you have a cell phone email address, you can quite easily send photos from your computer, just as you would send them to any other email address, but you should be sure to modify the size so that they can be opened and viewed on the much smaller phone screen.

About Bluetooth Technology

Another option is Bluetooth, which your phone may or may not be equipped for. Bluetooth technology creates short distance wireless networks that are used to send information between electronic devices. If your phone is Bluetooth enabled, you can configure your PC or laptop to connect to it.

Bluetooth on a Laptop

Many laptops have an icon on the screen shaped like a strange, stylized B that is the Bluetooth symbol. Clicking this link will allow you to enable Bluetooth on your laptop. Once it is enabled, your computer will be visible to other enabled devices and will be able to detect other enabled devices in its vicinity.

Bluetooth on a PC

If you use a PC, you will likely need to get a Bluetooth adapter that plugs into your tower. It’ll come with an installation CD that loads its software and a guides your through the enabling process. The exact processes will vary but, once you phone and computer are both enabled, you can follow the directions according to the make and model of both that will be available in the user manuals or via the manufacturer’s website to pair up your devices.

This problem occurs from time to time with e-mail clients such as Outlook Express and Windows Live Mail. Apparently, Outlook Express is not set up properly with your Web browser. Fortunately, we can change this.

Since you have Outlook Express, I assume you’re using Windows XP. With that in mind, I’ll show you how to set up the Internet options so that Outlook Express will automatically open a Web browser page when you click a link within your e-mail messages.

Setting Up Internet Options in Windows XP

First, make sure that both Outlook Express and Internet Explorer are both closed. Now, go to Start> Control Panel and click on Internet Options. Go to the Programs tab. Place a checkmark in the box that reads, “Internet Explorer should check to see whether it’s the default browser.” Click OK.

Now, launch Internet Explorer. You will be prompted to make it the default browser if it wasn’t already. That should do the trick.

Setting the HTTP File Association in Windows XP

Another possibility is that the HTTP file association is not properly set. To fix this, right-click the Start button and choose Explore. Now, go to Tools> Folder Options found in the menu bar. Look for URL: HyperText Transfer Protocol and check its settings. Within this area, you should be able to set Internet Explorer as the default program.

In some cases, short file names are incorrectly used such as c:\progra~1\inter~1\iexplore.exe instead of the correct path of: “c:\program files\internet explorer\iexplore.exe”). If you see shortened file names, enter: “c:\program files\internet explorer\iexplore.exe” (including the quotation marks) under all of the URL-related entries.

Microsoft’s Knowledgebase Article 177054 discusses this in further detail and also gives a repair solution for Outlook Express 5.

Setting up Linking in Windows Vista

For users of Windows Vista and Microsoft Live Mail experiencing similar problems with e-mail links failing to open Internet Explorer, solutions are also readily available. You’ll use the Default Programs utility to set Internet Explorer as the default Web browser as well as set file associations for URLs.

Go to the Start button and enter Default Programs in the Search bar. Click Default Programs in the display under Programs. Click the Set Your Default Programs link and choose Internet Explorer. Click Set this Program as Default followed by OK.

Next, go back to the main window of the Default Programs utility and click the “Associate a File Type with a Program” link. Look for all URL-related file types and make sure that Internet Explorer is set as the default. Scroll down to the Protocols section to find: HTTP, HTTPS, and FTP. Click on Change Program if you need to change the current default to Internet Explorer.

Note: You don’t have to set Internet Explorer as the default. If you prefer, you can use these instructions with other Web browsers such as Firefox.

About Error number 0×800CC90/92

Many times a login error is related to an incorrect login entry, so first make sure that you have spelled your user name correctly. If your user name is sample@somewhere.com make sure that you include the entire name. Also, it is possible that you have misspelled your password, double check it and make sure that caps and number lock are off. If everything appears correct and things are still not working, Microsoft offers directions on its support pages to resolve password-setting issues for different versions of Outlook and Windows.

Retrieve Account Information from ISP

When it comes to troubleshooting a server error the first thing to check are your account settings. Before you begin, you will need to have some information about your Internet service provider (ISP) - the company that you get your Internet connection through - and your account. If you don’t have this information recorded, you can contact your ISP and request it again. It is a good idea to keep your own record of this information for use in the future and to save yourself needing to call your Internet provider again. You will need the following information:

1. The display name that appears when you email people, most often your full name.
2. Your email address, user name and password
3. Email server names. There are addresses for different kinds of email clients and you need to know if yours is POP3, IMAP or another type. There are different addresses for incoming and outgoing addresses.

If you don’t remember this stuff, your ISP can give you these details.

Verify your Account Information

You can then verify your account information by following these directions:

1. Open the Start Menu by clicking the Start button and choose All Programs then Choose Outlook Express or Windows Mail
2. Choose Tools, then Accounts
3. Select Mail, then your account and then Properties
4. Select Servers. You will see a display screen - compare the entries against the information you got from your service provider and make any changes that are necessary to conform with the ISP
5. Click OK, and then Close
6. Click the Send/Receive button to retry

Outlook Express and Microsoft Word

Interestingly, the reason that you haven’t been able to find a spacing option in Outlook is because there isn’t one. Since Outlook Express is part of the Windows Office Suite of programs, depending on what version of Windows you are running, if your Word program is set to double space, then Outlook Express might also be set to double space by default.

There are a few different, somewhat unusual solutions to your double spacing issue. To resolve this issue you have some choices:

Adjust the Stationary Settings in Outlook

• Another fix that sometimes clears this up, depending on your version of Outlook, is to open the tab to adjust your stationary, and make sure that it isn’t set to blank instead, set it to none.

Adjust the Paragraph Formatting in Word

• You can reset the formatting in Word so that it is set to single space. This might be the easiest route since you can adjust your Word document format in the program whereas changing the format in Outlook requires opening another program. Open Word, and then select the Format Menu from the tool bar, and then select Paragraph. This will open the menu of formatting options and you can set the spacing drop down menu to single.

Manually Adjust Formatting in Outlook

• You can adjust the formatting of Outlook manually when you start to compose an email, but the changes are not saved as settings so you will have to do it each time you use Outlook. When you start the email, press CTRL and 1 at the same time for single space - and CTRL and 2 to set it to double. This will work, but will require you to perform the command with every email.

Disable Word as the Editor in Outlook

• You can disable Word from being the editor of your emails. This option will work to cure the double spacing formatting issue, but it might create new problems by eliminating other services that Word offers as editor that are helpful. If you want to experiment with this option you can find the setting by opening Outlook, then the Options Menu, and then the Mail Format tab.

I hope one of these procedures solves your problem!

Once you have the right version, there are a few ways to get your offline instant messages (actually called OIMs by those in the know). The default setting for OIMs is that they are displayed when you log back in. Are you logging off of MSN when you shut down? If not, then try logging out and then log back in and see if your OIMs come up. You can check or change your settings by:

1. Go to Tools then Options.
2. Go to Messages. Find Offline Instant Message Settings.
3. Here, you can choose to show messages automatically on sign-in or you can choose to “Show a link to my offline messages in the main window”.

Sending messages to someone who is offline is just like sending regular messages. You can send regular text and emoticons, but you can’t do some special things like nudge or wink. If the person you are sending the message to is only appearing to be offline, they can pick up your message and engage in a real time chat. If you are “hiding” and get an OIM, you can choose to reply to that message without blowing your cover. Even if you reply immediately to that message, to the next person who sends an OIM it will still look like you are offline.

You can keep a history of your messages, including offline messages by setting it in the options section. Go to Tools, then Options and Messages just like you did above. Go to Message History and click “Automatically keep a history of my conversations.”

Hopefully, this will solve the mystery of OIMs. Spend a few minutes clicking around the Options section of Messenger and you can find tools to personalize your Instant Messaging experience.

New Computer Won’t Send or Receive Emails

Configure According to your Email Program

Configuring your email account and your computer settings will depend on both the operating system you are using, most likely Windows Vista or XP, as well as the email program that you are using. If you are running the Vista operating system, you are most likely running the Windows Mail program that is included, so we’ll work with that.

Check your Internet Connection

If you can’t receive emails, the first thing to check is your Internet connection. Although, since you sent this post we can probably assume that you are connected. If you try to open your web browser, such as Internet Explorer, and it can’t open a page, then you are not connected to the Internet and should focus on that.

Gather Details from your Internet Provider

If this is the first time that you have tried to use this mail account, failure to receive emails might mean that Windows Mail isn’t set up properly. Before you can configure your account you will need some information from your service provider. You might already have this information but, if not, then contact the company that provides your Internet connection and request the following details.

• Display Name: the name that you want people to see when you send them emails. The Internet Provider doesn’t need to tell you this and you can choose whatever you want. Most people use their full name.
• Email Address: when you signed up for your email account you were assigned an address such as somebody@email.com
• Email Server Names: you will need to know if your email server is a POP3 or IMAP or another type. You need to know both the incoming and outgoing addresses, and they should be different.
• User Name and Password: in other words, the name and password you chose for your email address.

Check your Account Information

To check your account information, follow these steps:

1. Click the Start Button, then choose All Programs, and then choose Windows Mail, to open the program
2. Choose the Tools tab, and then Accounts
3. Select Mail, then your account, and then Properties
4. Select the Servers tab, and confirm that the information listed is the same as the details that you got from your service provider and make any necessary changes
5. Take note of the Log on Using Secure Authentication box, if it is checked, you might try un-checking it, or vice versa
6. Click OK, then Close
7. Try clicking the Send/Receive button to try again

Enable a Secure Connection

If this doesn’t do it, you can try to enable a secure connection to the server by following these steps.

1. Click Start, then All Programs, then Windows Mail
2. Select Tools, then Accounts
3. Click the Mail tab, then your email account, and then Properties
4. Select the Advanced tab - to resolve problems sending emails - find the Outgoing Mail listing and check the box for This Server Requires A Secure Connection (SSL) - to resolve problems receiving emails - find the Incoming Mail listing and check the box for This Server Requires A Secure Connection (SSL)
5. Click OK and Close and then Send/Receive to retry

Hope it works!