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When I start my computer I get an error message: apdproxy.exe Cannot load because Connappi.DLL is not present (or something like that) may need to reinstall the program. What do I need to do?

Resolving a ConnAPI.dll Error Message at Startup

About the ConnAPI.dll error message

This error message is related to a Photoshop Elements 6 installation error or corruption on a Windows based computer, especially if you use a Nokia phone to upload pictures. If you use a Nokia phone with your computer, then we can install or reinstall the software that the computer is looking for or, if you don’t use a Nokia phone, we can remove the file. The file in question is called NOKIAManager.mox, and it is necessary if you want to upload photos from a Nokia phone.

Reinstall the Nokia PC Suite Software

If you use a Nokia phone to upload photos, you need to reinstall the Nokia PC Suite software that you can get here. This is an easy installation, and there are updates available through the same link. Even if you decide to delete the file today, because you don’t use a Nokia phone, you can always install the software later if you change your mind.

Remove the Nokia Manager file

Some computers are programmed to look for this software program even if you aren’t using a Nokia phone on your system. If you want to remove the file, follow these steps.

1. Open Photoshop Elements
2. Locate and select the folder named C:\Program Files\Adobe\Photoshop Elements 6.0\moxplugins
3. Find the file called NOKIAManager.mox and drag it to the recycle bin to delete it.
4. Turn off your computer and reboot to allow the changes to take effect.

Troubleshooting your Installation

If you have installed this software package before, you should use Windows Add/Remove to delete the application and then reinstall it. Also, check the website for any updates that have been released since your installation.

Solving the ConnAPI.dll error

Since the Adobe Photo downloader is programmed to open when you boot up your computer, you will get this message each time you turn your computer on. The downloader is also designed to scan for certain related programs or devices, such as this missing file. By either removing the file that issues the command for the program, or by downloading the program from Nokia to satisfy the file, you can quickly solve this error.

I have just bought an Acer Aspire one with Windows XP notebook. I have tried to switch it on and the following comes up – “Windows could not start because the following file is missing or corrupt: system32hal.dll. Please re-install a copy of the above file.” How do I do this as no back up software was supplied with the notebook.

You have what is called an OEM machine, which stands for Original Equipment Manufacturer. These are computers that have a deal with operating system manufacturers and ship their products with the software already installed. Because you don’t purchase Windows separately, you don’t usually get any Windows XP CDs when you get your notebook. As you’ve found out, this can be a problem.

The hal.dll is an error with the technology and drivers that let the Windows operating system communicate with the notebook’s hardware. Hal stands for hardware abstraction layer, and this error usually occurs when you are upgrading Windows or you install Windows XP on a hard disk that doesn’t have an operating system on it.

The general solution to this dll error is to uninstall Windows XP and then reinstall it from the disk. But wait, that’s where you have your problem - there is no restore disk with your Aspire notebook. If you’d had this notebook for awhile, I’d tell you to try to get another install disk, either by borrowing one from somebody or buying a third party install disk from a site such as Bootdisk. The fact that this is a new notebook changes things a little bit.

It’s possible that you have an inherent problem with this notebook that you need to address before the warranty runs out. Hal.dll errors are usually easily fixed, but they can indicate an improper installation of the operating system or a problem with the partitions. If you are still under warranty, I would contact Acer and demand that they either fix the issues or replace the laptop. They will sell you a recovery disk from their website here. Click on the link for eRecovery CD Purchase and they will ask for the serial number for your machine. At the very least, they should send you a free copy of the recovery disk.

The last thing you want to do is start your relationship with your notebook on a sour note. You can get an install disk and reinstall Windows Xp, but if it were me and I’d just purchased this notebook, I’d get Acer to fix it rather than do it myself.

I accidentally deleted the wrong files and now my PC only has the background coming up once it’s turned on. My search menu bar and my icons do not come up at all. The newdev.dll is missing and the normaliz.dll is missing also. I tried to download those missing files from someone else’s PC onto a disc, but it needs formatted first? I cannot find my restoration CD.

Finding a solution to the problem might take a bit of troubleshooting. Follow the strategies that appear to make the most sense to you to start with until you find one that works.

Attempt to Retrieve the Start Menu

Click CTRL & ESC. If you are lucky, the start menu and task bar will appear.

Open the Task Manager

Click CTRL & ALT & DEL. This opens the Task Manager. Click file→ Navigate to New Task→ Run→ Type in explorer.exe→ Click ok. If this works, the start menu and task bar will appear on your screen.

Run the System File Checker

Unfortunately, this can only be accomplished with the restoration CD, so if you have found it, you can attempt this task. Go to a command prompt and type in: sfc /scannow.

What is the newdev.dll?

The newdev.dll file is used to assist with the addition of new hardware devices to a computer. It is launched and put into action when a new hardware device is connected to a computer.

Internet Explorer 7 and normaliz.dll file

Installing Internet Explorer 7 can also be responsible for a missing normaliz.dll file. If this is the issue here, uninstall and reinstall Internet Explorer 7 to fix the problem.

Attempt to Retrieve Missing Files with System Restore

In some cases, it is possible to restore your computer to a previous state in time when all of the missing files were present. As long as you haven’t used your computer at all, you should be able to restore the operating system back to a good working order. Even if you have used your computer, the possibility exists that you will be able to retrieve the missing files. Follow these directions and see if it resolves your computer problems.

1. Click Start.
2. Click All Programs.
3. Click Accessories.
4. Click System Tools.
5. Click System Restore.
6. Select “Restore My Computer to an Earlier Time.”
7. Click Next. At this point, you will get a chance to select the date that you want to restore your computer to. Select a date that is prior to the day that you deleted the files and click next.
8. If prompted to do so, verify your selection.
9. Close all open programs.
10. Click next. The computer will reboot at this time and restart.
11. Once the page with the title, Restoration Complete, appears, all you need to do is click ok.

Use System Restore at a Command Prompt

You can use this set of instructions to use system restore from a command prompt:

1. Restart the computer.
2. Press F8 during the initial boot up.
3. Type the following command “%systemroot%\system32\restore\rstrui.exe” and follow the instructions as prompted.

Download Missing dll files

Missing dll files are available free from the following website: dll-files.com. They have an easy search page that allows you to type in the name of the file that you are looking for or you can click on the first letter of the file name. Other

Using Data Recovery Software

It is also possible to recover deleted data including files using data recovery software. You can download Data Recovery Pro for a free preview to see if it can be used to recover your deleted files. If it can, you have the option to purchase the application. It can be accessed at the following location: Data Recovery Pro.

I get a pop up (the procedure entry point ARCCON_GetFor GmidChangeLog could not be located in the dynamic link library ArcCon.dll.) How do I get rid of it?

What is the ArcCon.dll. file?

The ArcCon.dll. file is associated with an ArcSoft product. This particular file is part of the software that checks for updates to ArcSoft products known as ArcSoft Connect. It isn’t any type of malware, so you don’t need to have any worries along those lines of thought.

What are ArcSoft products?

ArcSoft products can be obtained through the ArcSoft website. They include products related to imaging and multimedia solutions. Some of these products include software for digital cameras, web cams, media converters, video viewers, and iPhones.

What does the Message Mean?

The pop up message, “the procedure entry point ARCCON_GetFor GmidChangeLog could not be located in the dynamic link library ArcCon.dll” indicates that a problem exists with the software for the product. Basically, the current software trying to check for the updates and the version of software that exists on your computer are not matching up.

How to Prevent the Pop Up Message from Recurring?

If you want to stop the pop up message from constantly occurring, you have several options. However, first, you must decide whether you want to keep the program that the ArcCon.dll file is associated with on your computer. In order to do this, you must search through all of your applications until you discover which program it is. Next, decide if you are going to use this application ever again. If you are, then you should use either method 1 or 2 to fix the problem. If you do not intend to continue using the program, then you can use method 3.

Method 1

The first option involves visiting the ArcSoft website and checking for available updates or software patches for the ArcSoft application that you are using. Instructions are provided below. Typically, this will resolve the problem.

Method 2

The second option involves uninstalling and reinstalling the software for the ArcSoft product that you are using. Before you uninstall the application, make sure that you will be able to reinstall it using either a CD or a product key.

Method 3

The third option involves deleting the program if you are no longer in need of it. Simple use the Add/Remove utility to remove the software or follow the uninstall instructions provided by ArcSoft.

How to Obtain Updates for ArcSoft

Visit the following link to access the webpage for ArcSoft software downloads as well as software patches: ArcSoft Downloads and Patches. Each ArcSoft patch is designed to resolve problematic issues with various ArcSoft software applications.

I receive this error when I restart my computer: RUNDLL, CTMBHA.DLL. What is it and what do I need to do?

What are RUNDLL errors?

RUNDLL errors can occur for any number of reasons. Typically, spyware, a virus, faulty application installations, incomplete uninstallations, faulty software, and drive errors can all account for creating RUNDLL errors.

Error Message: RUNDLL, CTMBHA.DLL

If you are receiving the above message, RUNDLL, CTMBHA.DLL, then unfortunately, you have a form of malware on your computer. You will need to complete a repair install of your operating system, run anti-virus software, and reinstall the updates for your operating system.

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Why Complete a Repair Install

In order to repair the files that have been damaged by the virus, you need to complete a repair install of your operating system. This will allow your computer to function properly as long as you also go about the business of removing the virus.

How to Complete a Repair Install in XP

If your operating system is Windows XP, you can visit the following link to see detailed instructions on completing a repair installation: Repair Install for Windows XP. It is important to note that several sets of instructions are included to allow for different scenarios. The instructions at the top pertain to a system that also includes Internet Explorer 7. Additionally, instructions for repairing Windows XP Service Pack 2 or SP2, Windows XP Service Pack 3 or SP3, and for Windows XP without either Service Pack are included. At the bottom of the screen, you will also find directions on how to reinstall Internet Explorer 7 should you have needed to uninstall it.

How to Complete a Repair Install in Vista

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As long as you have your Vista DVD, you can perform a repair install. Follow these directions:

• Insert the DVD into your computer.
• Start the installation.
• Enter the product key into the box when prompted.
• Most likely, the installer will be able to identify that a problem exists and you can select the original Vista installation.
• Select upgrade, which will complete the repair installation.

How to Scan for Malware

In order to rid yourself of the problem that initiated all of this trouble, you need to run a reliable anti-spyware/anti-virus application. One such reliable program is ParetoLogic Anti-Virus Plus, which you can obtain from here: Anti-VirusPlus. This application will also remove other forms of malware that are on your computer, if any, including spyware, adware, Trojans, and viruses.

Receiving the message framedyn.dll cannot be found. Please help.

Error messages are often vague in that they do not point to a clear path for resolution. Fortunately, despite this fact, most computer error messages can easily be resolved.

The “framedyn.dll cannot be found” Message

Typically, the “framedyn.dll cannot be found” message appears when attempting to access “properties” in my computer or “system” in the control panel. Each of these strategies is an attempt to open the “system properties” dialog box.

The complete “framedyn.dll cannot be found” Message

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The error message often appears as the following:

Rundll32.exe- Unable to Locate Component

This application has failed to start because framedyn.dll was not found. Re-installing the application may fix this problem.

The Reason behind the “framedyn.dll cannot be found” Message

The above error message will appear when either one of the two following facts exist:

1. The %SYSTEMROOT%\System32\Wbem\framedyn.dll file has been damaged or it is missing.
2. The Windows Path environment variable is not pointing to the %SYSTEMROOT%\System32\Wbem folder.

How to Replace the framedyn.dll file

In order to replace the framedyn.dll file, simply follow this set of directions:

1. Navigate to Start,
2. Click Run.
3. In the box that pops up, type in “%systemroot%\system32\dllcache and click ok.
4. Right click on framedyn.dll and click copy from the pop up menu that appears.
5. Click Start.
6. Click Run.
7. In the box that pops up, type in “%systemroot%\system32\wbem and click ok.
8. Navigate to Edit and click past. In some cases, a prompt appears that asks if you want to replace the existing file. If this happens, click yes.

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How to Verify the System Variables

In order to verify the system variables, simply follow this set of directions:

1. Click Start.
2. Right click on My Computer. In the menu that appears, click on properties. If this message “Rundll32.exe- Unable to Locate Component. This application has failed to start because framedyn.dll was not found. Re-installing the application may fix this problem” appears, click “ok.”
3. In the dialog box for System Properties, click on the “Advanced” tab.
4. Click on “Environment Variables.”
5. Select “Path” underneath the tab for System Variables and click on “Edit.” If the path for the variables does not appear, click new and then type “Path” in the variable name box that pops up.
6. In the box for the variable value, type in the following: “%SystemRoot%\system32; “%SystemRoot%\System32\wbem.”
7. Each time the option “ok” appears (which should be 3 times), click “ok.”