Anyone who has read my earlier answers will know I am no fan of Service Pack 3 after it wouldn’t work with my HP desktop’s AMD processor. But that’s another story. Basically, Microsoft’s goal with Service Packs is to fix the bug and issues of the greatest number of people, while knowing not every hardware setup will work. In your case, it looks like your Realtek ‘97 sound card was a hardware victim of Service Pack 3.
First choice, remove Service Pack 3
Your first option is to remove Service Pack 3 entirely from your system. This was the fix I had to do to save my HP. Unless you have an absolute need for Service Pack 3, as in it fixes a bug you regularly encounter without it, I would suggest this as the path of least resistance. To uninstall any Service Pack, simply make a trip to Add/Remove Programs in the Control Panel, and scroll down to the bottom.
There are a few caveats to this solution. First, you will have to turn off your Automatic Updates, or your computer will just reinstall Service Pack 3 the next time you leave it alone. Second, you need to have a strong protection against Internet threats through a reputable malware and virus software title. The Tech Jocks recommendations are found at http://filetonic.com/scanner/. You will need: number 1 Anti-Virus Plus and number 8 XoftSpySE especially as Service Packs remove security vulnerabilities in Microsoft Software as well.
Second choice - enable the chipset on your motherboard
Use the Search and Find files option to look for a file named “inf” in the C:/Windows directory. This is a hidden folder, so make sure your file viewing settings allow you to see hidden files. Inside this file is another titled “hdaudbus.” Right-click on it and select the Install command. You may see a message or nothing at all, but that is okay.
Other users of Realtek sound cards have found success once they enable the high definition audio bus, which is what you just did. Now, try installing the Realtek ‘97 drivers from the CD, following all of the instructions including the re-boot.
If this also does not work, you can contact the motherboard manufacturer website and see if they have any new drivers for your BIOS. You can find out from http://support.asus.com/. In response to Service Pack 3, which has been out for quite a few months now, there is likely a BIOS update to make sure everything works well with Service Pack 3. Either way, it’s never a bad idea to update your BIOS, and few users realize this is even an option.
Worst case scenario, you can always remove Service Pack 3 and have your sound back. Perhaps in a few more months Microsoft will include support for your sound card with the Service Pack download. Unfortunately, the company does have a tendency to be funny about the brands of hardware it will support, and which ones it will not. Once your hardware moves to the “Not Supported List” life in Windows can become difficult.
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The best place to look for drivers for any type of device is to go directly to the website for that computer or device. If you go to the Acer website then go to Service and Support. There is a link to the Driver Download section of the website. Click on this, choose your computer under “Select Product” and it will bring up a list of driver downloads that are available.
If your Windows operating system will not recognize the USB RJ45 network card, it cannot install the USB driver for it. Quite often, USB devices come with an installation CD that includes the necessary USB driver for it. If you haven’t already checked your installation CD for the USB RJ45 network card, you should do so now. I believe this particular USB device does have a driver included on the CD that needs to be installed.
First, check the manufacturer’s website, in this case Lexmark, and see if the installation program is available to download. If you can’t get the program online, you might be able to ask if the company can send you an installation CD.