I have a Windows 7 Premium machine with IE8. I created a user account and put parental controls on it. Then I activated Content Advisor to block Web sites. Everything was working properly in both administrator and user accounts. My son wanted his music files so from his account I entered the password, logged into the admin account and copied them over. Now the IE is blocking sites on the Admin account as well. What can I do to fix it?

While Content Advisor is quite useful in blocking certain types of content (nudity, sex, language, and violence), it is not without its own set of glitches. It is going to take a bit of troubleshooting to see if you can resolve the issue that you are currently experiencing with Content Advisor blocking websites from all accounts rather than just the ones specified. Your best bet is to try each of the following suggestions, and hopefully, one of them will fix the problem.

 Content Advisor Affecting Admin Account: Modify Parental Controls Follow these steps to ensure that the setting for the administrative account has not changed.

• Log into your administrative account.
• Navigate to “start” and open the control panel.
• Choose the administrative account.
• Select the option for “Parental Controls.”
• Go through each level and change the settings as needed.
• Select “OK” to finalize the changes.

 If this strategy doesn’t work the first time that you try it, log in under “Safe Mode,” and repeat the same steps. Content Advisor Affecting Admin Account: Re-create Admin Account Create a new administrative account with the same settings as the original account. Delete the original account or change its settings to a standard account. Use a different password for this one rather than the same one.  Content Advisor Affecting Admin Account: System Restore It is possible that you can reset the computer back to the way that it was simply by using “System Restore.” This process does not delete any of your files, but you will have to re-install any software that you installed after the date that you revert back to. You can find the option to restore your system underneath “System Tools,” which should be located under “Accessories.” In the future, whenever you want to enable certain websites in your son’s account, temporarily change the settings for the level of content that his account is permissible to access. Once you have finished accessing that particular website with his account, change the settings in parental controls back to the levels that you want included. This should prevent the same problem from happening to you again. 

Susan Keenan | May 31st, 2011
Tags: content advisor, modify parental controls, parental controls
Categories: Windows

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