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After cleaning up some junk in the registry, I can no longer see videos on Internet sites that use Adobe Flash Player 10. I can't download it either. I have tried everything, running out of options. Can you help?
Registry Cleaning Mishaps
Unfortunately with registry cleaning, sometimes important files get swept away with the junk. If you used a registry cleaning utility such as RegCure, check the program to see if it has an "undo" or restore option. For example, RegCure backs up the registry prior to each registry cleaning session. When the cleaning leads to a mishap such as a malfunctioning program or plugin, you can undo the registry cleaning and restore your registry to its earlier state.
Is your computer an Open Invitation for HACKERS? Download free version of Sparktrust Inspector to identify vulnerabilities and problems on your computer (and even your WEBSITES)!
Windows System Restore
Okay, so let's suppose that you didn't use a registry cleaning utility or that the one you used doesn't offer a backup and restore feature. You may still be able to restore your registry to its prior state by using Windows System Restore. This will only work if your computer has a restore point from before the cleaning, but not too far back in time (otherwise you'll have to reinstall a bunch of updates, software, and hardware from that time forward). Go to Start > Programs > Accessories > System Tools > System Restore. System Restore will open. You may need to read the screen and click the Next button until you get to the screen that allows you to choose a restore point. These will be listed in chronological order and will included a brief description detailing the reason for the creation of the restore point. Pick a date before the registry cleaning and then follow the prompts to restore your system.
Remove and Reinstall Adobe Flash Player
If neither of the above options works, try removing your current version of Flash Player as it could be interfering with your ability to download and install it again. You'll need a special uninstaller available from Adobe in order to do this. Read the instructions and download the Adobe Flash Player Uninstaller here. It's important to close everything before running the uninstaller. Reboot your computer after and navigate to the "About Adobe Flash Player" page which will confirm whether or not the uninstall completed successfully. From there, go to the Adobe Flash Player Download page and try downloading and installing the latest version.
Is your computer an Open Invitation for HACKERS? Download free version of Sparktrust Inspector to identify vulnerabilities and problems on your computer (and even your WEBSITES)!
Celeste Stewart | April 27th, 2011
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