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I am attempting to set up my Blu-Ray DVD Player with an Internet connection. It worked fine yesterday but now says "searching for IP address" and never finds one when I try to access an application.
Check your cables and connections
Before we assume that there is a problem with your Blu-ray player, we can check a few more basic troubleshooting options to isolate the problem. As simple as it sounds, the first thing to check are your cables, all of them. Especially since your connection was active last night, a cord may have been inadvertently disconnected. Make sure all the connections are good. Next, check your Internet connection by making sure that your computer has access. If there is a wireless connection issue, then the problem could be between the router and the device. In any case, double-check that the Ethernet cable its securely attached -- you can also test the cable with another device to make sure the cable is good.
Power cycle your devices to re-set the dynamic IP address
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Depending on your computer configuration, you might have an issue between devices. For example, if you are using a router, you need to re-set the dynamic IP. Assuming that the Internet is working on the computer, disconnect the power source to both the router and any other network enabled devices. Wait for 30-60 seconds before reconnecting, first the router and then the Blu-ray player and test the connection again.
Set your IP address manually
If this power-cycle doesn't re-set the IP properly, you can try to adjust it manually. Exact steps can vary between makes and models, but generally speaking the process goes like this:
- ● Within the Blu-ray or TV menu, access the Network Settings
- ● Choose the Static IP setting
- ● You will now need to enter information to set the device.
To access this information, follow these steps on your Windows-based computer
- 1. Click to open the Start Menu and choose Run
- 2. type cmd into the dialog box and then OK
- 3. when the command prompt opens, type ipconfig /all and then Enter
- 4. this will display information including your computer IP address, the subnet mask, gateway - the router's IP address and the DNS server information
With this information you should be able to follow the device instructions to manually set the IP address for the Blu-ray player. If this information doens't help, you could write again, providing details about your Blu-ray device make and model, your computer operating system and your network hardware configuration. Good luck!
Is your computer an Open Invitation for HACKERS? Download free version of Sparktrust Inspector to identify vulnerabilities and problems on your computer (and even your WEBSITES)!
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