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Why can't I download music and videos to my Nano iPod?
Without knowing exactly what software you have set up and what it is that you have already tried, I am going to take you through the steps you need to take in order to download music and videos to your iPod Nano for a new iPod and then for a Nano that you have had for a while.
Download and Install iTunes Software
The first step is to visit Apple's website and download the iTunes software. Without it, you cannot use your Nano. Follow the prompts that are given to completely install the software onto your computer.
Charge the iPod Nano
Make sure that your iPod Nano has power. If it does not have a charge, you need to plug it into your computer to charge it. Wait until it is fully charged to proceed.
Sync Your iPod Nano with Your Computer
Once the iPod is charged, a dialog window should pop up on the computer screen asking you to name your iPod device. Pick any name that you would like and follow the prompts. You might also be prompted to visit the iTunes store at this time. You can accept the invitation or wait until another opportunity to shop.
Download Music from the Computer to the Nano
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By default, the iPod Nano is configured to update any new music from the iTunes library automatically each time it is connected to the computer as long as you have your iTunes software open. Obviously, you must have music in the iTunes library in order for it to access it. You can purchase music online or use music that you already have stored on the computer.
Download Videos from the Computer to the Nano
In order to download videos, you need to have the videos stored in your iTunes library. Open the iTunes software on your computer. Connect your iPod Nano to the computer. On the left side of the iTunes dialog box, select your device using the name that you gave it. Look across the top menu for videos or movies and make your selection. The iPod is not set up to download videos automatically so you will have to do so manually by following the prompts.
Check Space Availability of the Nano
Make sure that you have enough space on your device to accommodate the downloads. Look at the bar at the bottom of the settings on your Nano.
Troubleshooting a Used iPod Nano
If you have had the Nano for a while and you are just now having difficulty downloading music and videos, you should update the iTunes software. If the software hasn't been updated since you first installed it, this can cause problems for the iPod.
If you have recently installed the iTunes software and you are having difficulties, it is possible that you are experiencing a bad installation. If so, uninstall and reinstall the iTunes software.
If you do not have any music or videos downloaded into your iTunes, you will not be able to download any into your iPod Nano.
Each iPod device is configured for use on a single computer. If you try to use it on more than one computer, you will not be able to do anything.
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Susan Keenan | December 30th, 2009
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