/ Uninstall Norton 360

Uninstall Norton 360

I’m having trouble uninstalling Norton 360 Celeste Stewart

Norton Removal Tool

If Perfect Uninstaller didn’t do the trick, Symantec provides a downloadable “Norton Removal Tool” that should solve your problem. This will involve quite a bit of work on your part, but overall it’s not terribly difficult. Go to the Symantec Website and find the Norton Removal Tool. Choose your version of Norton 360 from the list and read the instructions carefully before proceeding. For example, the instructions say that you must backup your ACT! and WinFax databases before running the tool, so make sure to do so if you have those products because the Norton Removal Tool removes ALL Norton products. Because of this, backup your related databases and write down your product keys for these Norton products. Later, you can reinstall the desired programs and restore your data.

Action Steps for Removing Norton with the Norton Removal Tool

First, check your computer for all Norton and Symantec products since these will be uninstalled. Backup the related data, write down your product keys, and search for the software for future reinstallation. If you do not have CDs for the products that you will be reinstalling, check the Symantec website to see if downloads are available. Usually, trial versions can be converted into fully functional versions when you enter the product key, but it doesn’t hurt to double check to be sure.

Check to see if you have the Norton Add-on Pack (antispam and parental controls). If so, use the Add-on Pack migration tool to backup your settings if you plan on reinstalling Norton later.

Use either the online backup feature or download the BUdump.exe file to backup your Norton Secure Online Storage backup settings.

Finally, download the Norton Removal Tool and save it to your desktop. Double-click the icon and follow the prompts to uninstall Norton.

After the Norton Removal

Once uninstalled, give your computer a reboot to ensure that all settings are refreshed and then start reinstalling the Norton and Symantec programs that you want to keep, if any. Use the product keys to reactivate the software and then restore your data from your backups.