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Sims3 $INSTALLVOLUME Error

I’ve read through all the information regarding the installation of the Sims 3 on Mac and tried them out. None of them worked for me so I’m hoping that you guys can help me. Before the installation (when the CD is gathering all the files), a popup appeared stating the following: “Error reading game files: $INSTALLVOLUME/Support/Readme/en/readme.txt.” When I pressed cancel (which is the only option available), the whole installation closed and nothing installed. Celeste Stewart

Sims 3 for Mac Installation Errors

We’ve seen so many Mac users with installation errors when trying to install The Sims 3. In researching this error, I’m sorry to say that I found nothing. So, we’re left grasping for ideas. Kat De Long recently discussed a few of the more common Sims3 installation errors with one solution that might work for you. If you haven’t tried installing the Sims3 from the desktop, it might be worth trying.

In addition, you might try opening the $INSTALLVOLUME/Support/Readme/en/readme.txt file manually from the disc. Since it’s a text file, it should open using a standard text editor. Does the file open? Is it missing? Do you get a “cannot open file” error? If it opens and is readable, then the copying of the disc to the desktop might work. If it’s unreadable or missing, then I’d lean toward thinking that the disc itself is faulty.

Sims3 Replacement Disc

If copying the files from the disk to the desktop and launching the installation from there fails, then it’s likely that the $INSTALLVOLUME readme file really is damaged. Files can become corrupt and faulty discs are not unheard of. Electronic Arts offers a 90 day warranty period where they will replace the disc upon receipt of the disc or its manual and proof of purchase. Since you recently purchased the program, I’d ask for a replacement disc to rule out the possibility of a faulty CD.

You can mail your items to:

Electronic Arts Warranty Department
9001 N I-35 Suite 110
Austin, TX 78753

Before you do so, go to EA’s Warranty Information Web page and read all instructions carefully. A downloadable packing slip is also available on the site for you to fill in relevant details.

Other Sources of SIMS3 Help

I did find a nice user’s forum at GamingNewsLink.com where users are posting their SIMS3 errors and helping each other out. You might try exploring the SIMS 3 Errors thread and posting your $INSTALLVOLUME error there as well.

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