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I have downloaded and uninstalled AOL Computer Checkup 5 times. When reach launch, press and no action. The icon doesn't react, even when right-clicked to show open - no action. I am using dialup.
Going with the assumption that your computer meets all of the system requirements, we'll need to check elsewhere for a solution to this AOL error. I am hopeful that it is something simple that will provide a quick fix for you.
Troubleshooting AOL Computer Check-Up: Zip File
Perhaps the most common reason for the failure of this program to launch when double clicked is that fact that the file is not an .exe file, but rather, it is a .zip file. If this is the case with your AOL Computer Check-Up file, then it would explain why it will not install for you. Only the .exe version of this application can be opened by double clicking on it.
The .zip file needs special software in order for it to open and install on your computer. Zip files are compressed since they contain more than one file and so you need to have something known as an archiver program installed on your computer to open it. Some of the more common archiver programs include: WinZip, WinRAR, Rarlab, BitZipper, RarMonkey, and PowerZip. These types of programs open zipped files quite easily. Hopefully, this is the fix that you need. If not, continue to the next suggestion.
Troubleshooting AOL Computer Check-Up: Startup Programs
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Since you are using dialup, you might be experiencing the problem because your computer does not have enough resources to install the AOL Computer Check-Up program. Dialup is a lot slower than high speed Internet and so, it will take a bit longer for the installation to take place. Temporarily disable any nonessential startup applications using your System Configuration Utility and try again to install the program.
Troubleshooting AOL Computer Check-Up: Uninstall All Old Versions
Look through the Add/Remove utility to make sure that you have successfully uninstalled all versions of the AOL Computer Check-Up program. Additionally, remember that you must restart your computer after having successfully completed the uninstallation before trying to install the program.
Troubleshooting AOL Computer Check-Up: Run Scandisk
If you are still having trouble, run scandisk and defrag your computer using instructions that are designed for your operating system. It is possible that errors exist with your hard drive and running these utilities could resolve the problem for you.
Troubleshooting AOL Computer Check-Up: Firewall
If you have gotten to this point without a solution, then it is possible that your firewall is blocking the download. Check the settings and temporarily reduce them to allow the download and installation process to occur.
Is your computer an Open Invitation for HACKERS? Download free version of Sparktrust Inspector to identify vulnerabilities and problems on your computer (and even your WEBSITES)!
Susan Keenan | July 3rd, 2009
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I have uninstalled AOL Computer Checkuup as it would not appear or function. I would like to reinstall it and AOL Security Suite (McAfee) which is free to AOL subscribers. Also, When I click on my address book, the window is now empty of all my email addresses. HELP, Please HELP
Hello, here's some information that should help:
http://filetonic.com/blog/2009/08/12/reinstalling-aol-computer-checkup/
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