I have just put a new screen on my computer and now I have no sound. The sound used to come from the hard drive. Help?
Check your Monitor and PC Connection
While the sound on your computer is generated from the hard drive, the sound itself might now need to route differently through the new monitor in order to work properly if the monitor includes built in speakers. If this is the case, there will be an input port on the back of the monitor that you will connect to the green sound port on the back of your PC tower. You should be able to consult the monitor user manual for specific details about where to find the port. It might be difficult to see at first, but it should be there.
Troubleshoot with External Speakers
The other possibility is that your old monitor had built in speakers, providing your sound, and that the new one doesn’t. This isn’t very likely, since most new monitors include speakers, but it is possible that you are missing an amplifier or some other component that the system needs. The best way to troubleshoot this is by connecting a pair of external speakers to the green sound port on the back of your PC tower. You can buy speakers inexpensively at any computer or electronic store.
Troubleshoot your Drivers
Another possibility, if all the speaker connections are properly set up, is that the installation of the new monitor messed with some drivers for either your old monitor or another component of your system. You can troubleshoot your drivers in Device Manager.
- Click My Computer, then Properties
- Choose Device Manager
- Scroll through and click the + signs to expand the sections
- Look for any yellow or red ? or ! symbols - these imply a problem with a device or a driver
- If there are any, click them for more information - you can then visit the website of the manufacturer of the device and look for recent driver releases on the downloads page
- You can choose to remove the drivers, if there are issues, and then reinstall them
- You might also consider removing the monitor, making sure that any drivers from the old monitor are gone, and then you can reinstall the new monitor, and the new drivers.
I hope this helps, if you are still stuck, write us again, and let us know what you’ve been able to try and we can go from there. Good luck!
Kate Dubensky | June 30th, 2009
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