I can’t access the full features of the Internet. For example, I cannot check e-mail on Yahoo, Hotmail, or AOL, but I can on Gmail. My Adobe Flash Player and Java won’t let me upgrade. I keep deleting files and programs such as games and instant messengers. I use the disk cleanup utility right after and it still eats away at my memory. I use defrag about once a month as well as Registry Repair Pro and that still doesn’t fix the problem. I delete my browsing history and nothing works. I don’t know what to do. I can barely do anything on my computer anymore. What do I do?
First Things First - Virus Scans
It sounds as though you’re doing many of the right things: defragging, cleaning the registry, and removing unwanted programs. You didn’t mention running virus and spyware scans, so I’m a little concerned there. Have you ruled out malware? Many of the major software developers (such as Symantec, McAfee, and Microsoft) now offer free online scans which are a good first step in ruling out computer viruses and spyware.
In addition, you can download a free scanner from ParetoLogic (Antivirus Plus) to see if anything’s lurking on your PC that shouldn’t be there. If malware’s found, you’ll need to upgrade to the commercial product in order to remove it which is recommended if you don’t already have a good antimalware product actively blocking threats.
Limit Startup Programs
Your computer may be running low on memory which can cause numerous problems. It’s not a bad idea to go into the System Configuration utility (Start > Run > type: msconfig) and remove unnecessary programs from the Startup list.
Java and Adobe Flash Player Upgrades
Many users have trouble upgrading Java and Adobe products. Before you can upgrade your Flash Player, you must first uninstall the old version using Adobe’s uninstall program. Once uninstalled, you should be able to download the new version of Flash Player. Java is also tricky. This Filetonic article addresses Java installation issues. At the end of this post, I’ve listed a couple more related articles.
E-mail Access Problems
It’s odd that you can’t access your e-mail at these different sites. However, many of these sites require the newer versions of Java and Flash Player in which case, solving the Java and Flash Player problems should solve your email access problem. For example, Yahoo Mail requires that Javascript be enabled and the latest version of the Java Runtime installed.
Related Articles:
Flash Player Installation Errors
Celeste Stewart | June 29th, 2009
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