Java can’t unzip, core files error 25099. In Task Manager under process, jqs.exe is not listed. Now what?
Java errors often take on a life of their own as they avoid removal. However, persistence will pay off. Here are a few more tips to help you get out of this situation. Read through all of them as a variation exists.
What is Error 25099?
Java Error 25099 indicates that the installation process has failed for this application. It leads to a problem unzipping core files that are needed to complete the installation. This error is a bit tricky to resolve at times, but it needs to be resolved in order to install Java. The installation starts and then hiccups and hangs there preventing you from getting the full product. Let’s see if the following tips help. It seems as though a Java process is running and is unable to either continue or stop and this is creating the problem. The ‘jqs’ in jqs.exe stands for “Java Quick Starter.”
Solving Error 25099 with Task Manager Does Not Work with “Java Quick Starter”
The biggest problem using the Task Manager to resolve this error occurs when the jqs.exe process is not listed. When this happens, you aren’t able to stop the process in order to uninstall the partial or old Java application. You will need to access and utilize the Windows Command Prompt utility to remove the jqs.exe process.
Resolving Error 25099: Windows Command Prompt
The following steps will stop the jqs.exe process:
- Navigate to “Start” and click.
- Select “Run.”
- An open box appears. Type in the following command ‘cmd’ to generate the Command Prompt Window. Just type the letters.
- In the open box, type the following exactly: net stop “Java Quick Starter”
- Press “Enter.”
- If you have been successful, then you will see the following message: “The Java Quick Starter service was stopped successfully.” It will probably appear beneath the words: “C:\Documents and Settings\user>net stop “Java Quick Starter.”
- Once you have completed this scenario, you can visit the Java website and download the latest version.
Solving Error 25099 with Task Manager: Java Update
Sometimes, it is the Java Update that is actually causing the error 25099 to occur. This process fails to stop and continues to run, leading to the problem with unzipping core files. Open the Task Manager by pressing the following keys all at once: CRTL, ALT, and DEL. Look at the top of the “Task Manager” box and click on “Processes.” Since it might be the update for Java that is creating the problem and generating error 25099, you need to look for jusched.exe. Select it and choose the option to end task.
Susan Keenan | June 24th, 2009
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Thanks for the suggestion. After a lot of work including editing the Registry, confirming that JQS was not running. I even did the Run cmd stop stuff all with no affect.
Finally I discovered that I had a directory c:/Program Files/Java. It was empty but as soon as I deleted it I could run the install. Too bad Sun doesn’t bother to writ their update or install software to clear off files, programs and folders that cause an install problem. The Sun support site for Jave was also of no value.
Again thanks for taking the time.
001 Roger, you’ve saved my PC from being tossed-out like garbbage. Just when i was about to give up, I saw you posting about directory c:/Program Files/Java. Well I opened those system files and found the empty java folder as you said I would and bam the mystery’s solved!!!!!!! Thank You 001 Roger!!!!!!
Great Roger, glad we could help. The Filetonic.com team.
OMG thanks so, so much Roger!!! That was my problem EXACTLY!!!
I tried all the steps you have suggested and still did not fix my problem the java still ca not be installed any suggestions please Ariel in Seattle.