/ CD-Drive Fails to Launch

CD-Drive Fails to Launch

I have a CD drive on my laptop and it is not launching on the computer. In Hardware Manager it shows that the driver failed to launch. I tried updating the driver and an online forum told me I had to delete iTunes so I did, and it started working, but then it stopped again and I don’t have any iTunes on my computer. Kate Dubensky

Completely Remove iTunes

There are some CD drives that are incompatible with iTunes. As annoying as this is, you might need to make sure that the iTunes installation is completely removed before troubleshooting the disk driver. Here are the steps to remove iTunes according to Apple.

Close and quit iTunes
Click Start and then Control Panel
Chose Add/Remove Programs
Scroll through the list and find iTunes. Click to select it, then click Remove
When asked to confirm, choose Yes
Allow the process to run, if asked to restart your computer, DON’T
Repeat these steps for any other iTunes listings and any iPod Updater listings
When complete, restart your computer
Click to open Computer, then choose Local Disk C - your hard drive - and click to open Program Files
Right click on the iTunes folder and choose Delete, then Yes to confirm. If no folder appears, that’s ok, it was removed during the uninstallation
Right click the iPod folder, choose Delete, then Yes to confirm
If Windows asks for permission, click Continue
Now, right click on your Recycle Bin and choose Empty
Restart your computer again - this should have removed all traces of iTunes

Update your CD Drive Driver with Windows

Now you will probably need to re-install or update your CD drive’s driver. Windows has an updater tool that should work, as long as the CD drive you are using came stock with your laptop.

Click Start, then Control Panel, then System and Maintenance, then Administrative Tools
Click twice on Computer Management, then choose Device Manager
Scroll to find the CD drive listing and click the + to expand the section
Right click the CD driver listing, then choose Properties
Choose Driver, then click Update Driver to launch the wizard
Follow the on-screen instructions to find and install a driver update

If you are still having driver issues, visit the CD manufacturer’s website. You can find details about the device in Device Manager and then search the website for a drivers and downloads page and access the new driver that way. I hope this does the trick! Good luck!