How do I remove Remote File Lock Vault from my Desktop?
What is Remote File Lock Vault?
Remote File Lock Vault is a tool that comes with some versions of Trend Micro’s Internet Security products. It is used for storing sensitive documents on your computer. In order to access the documents from the file lock vault, you must enter a password. You can then access your files without entering a password until you lock it or your computer disconnects from the Internet. For an added level of security, this tool regularly checks to see if you’ve reported your computer as stolen. If so, it then locks itself automatically.
I used Remote File Lock Vault for a short time on my computer a few years ago but found that it annoyed me and subsequently uninstalled it. It sounds like the newer version is less annoying as it will retain its unlocked state upon rebooting, so perhaps Trend Micro has made it more user-friendly. The new version is available in the Pro version of Internet Security.
Before You Uninstall Remote File Lock Vault
Uninstalling the software is easy enough, but you must make sure to remove your documents from Remote File Lock Vault before you uninstall it. Otherwise, they will be gone for good! Unlock your vault and move your documents to a folder on your hard drive before proceeding with the uninstall.
Uninstalling Remote File Lock Vault
To uninstall Remote File Lock Vault, launch Internet Security Pro and click the Pro Services button. Under Managed Service Components, click the Remove Installed Services link. You must be connected to the Internet at this point and be prepared to enter your Remote File Lock Vault password or the uninstall will not work.
You can also use Add and Remove Programs (or Programs and Features if you have Windows Vista) to remove Remote File Lock Vault. Simply find Remote File Lock Vault in the list of installed programs and click the Uninstall (or Remove) button.
Celeste Stewart | June 9th, 2009
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I went to Programs and Features to uninstall Remote File Lock Vault and it wasn’t there. My Trend Micro Internet Security Pro expired on June the 4 but I have already installed a new prescription of Webroot Anti-Virus with Anti-Spyware. Is the only way of removing Remote File Lock Vault is to buy another prescription of Trend Micro Internet Security Pro?
No, you shouldn’t have to resubscribe in order to remove it. Let me look into this further. In the meantime, when you went to Add and Remove Programs, did you look through the entire list? It might be listed as Remote File Lock Vault, Trend Micro Remote File Lock Vault, or even PC-Cillin Remote File Lock Vault.