I am not able to send e-mails and my computer is moving slow. Help?
Looks like we have two issues: e-mail sending errors and sluggish performance. Fortunately, we can help.
Troubleshooting E-mail Sending Errors - Clogged Folders
One of the most common e-mail sending errors involves clogged folders. If you use Outlook Express or Windows Live Mail, go through your folders and delete, delete, delete. Pay special attention to the Inbox and Sent Items folders as those tend to fill up. Once you have cleaned out your folders, try sending an e-mail message. If the message goes through, then you’ll want to keep your folders from getting bogged down with messages. One way to do this is to create subfolders and place important messages in an appropriate subfolder while deleting the rest.
E-mail Send Error - Antivirus/Antispam Interference
Another common problem involves your antivirus or antispam software scanning your outgoing e-mail messages. For example, if you have Norton’s antispam plugin, this software may be taking too long to perform its scan which causes your e-mail to timeout. Either disable the antispam filter or increase the timeout limit.
E-mail Error 0×800CCC19
Another common e-mail sending error is error 0×800CCC19, which is an e-mail timeout error. This error often occurs when trying to send a large attachment. Since most ISPs restrict attachment sizes, this error is resolved by either deleting the messages (which then allows your other messages to go through) or removing the attachment and replacing it with a much smaller attachment.
These are general e-mail sending errors that may or may not be contributing to your problem. Let us know if you’re getting a specific error code as well as which e-mail client you are using and we will be happy to dig deeper.
Slow PC Performance
Your e-mail and your slow computer may be related. For example, if your computer is bogged down with too many processes running at once, it’s possible that your e-mail is timing out due to lack of resources. Either way, speeding up your PC is desirable. Start by running complete antivirus and antispyware scans. Spyware and viruses take up huge amounts of system resources and usually, if you have one infection, you have hundreds! We recommend any of the products found on our antivirus reviews page. Several are free and many take care of both viruses and spyware in one package.
If you already have a reputable computer security package, update it and run a complete scan. Anything found? If so, expect to see a boost in performance. If not, try a few more troubleshooting steps.
Disable Startup Items
How many startup programs are launching each time you boot your PC? Each program takes up system resources, so if you aren’t using it, take it out of your Startup lineup. Go to Start > Run and type in: msconfig
From there, click on the Startup Items list and remove unnecessary programs. For example, there’s no need to load Adobe Reader every time your computer starts, so remove it from the list. Use the Internet to research programs that you are unfamiliar with before removing them from the list as some may be necessary system programs.
Check Disk Space
When a hard drive is nearly full, computer performance degrades rapidly. Windows uses a portion of the hard drive for temporary memory. When this space is unavailable, the computer crawls. Check your disk space and free up as much space as possible.
Defrag the Hard Drive
Next, defrag the hard drive. This realigns bits and pieces of your files and improves performance.
We also recommend using a product such as RegCure to clean up the Windows Registry.
Celeste Stewart | May 26th, 2009
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