My computer is playing but when I log on a site i.e. littlewoods or try to buy anything, it just clicks off and clears the screen back to the wallpaper.
I am wondering if this is a new problem in general or if these are new websites that you are trying to use when experiencing page display errors. If you have been able to visit these websites in the past and now suddenly, you cannot, I might be inclined to think that your computer is infected with a virus or spyware.
However, if these are new websites that you are trying to visit for the first time, then I might be inclined to think that your security might be creating the issue. If you aren’t sure, then just try each of the following solutions. Otherwise, you can try the one that you think is most likely going to resolve the problem first and then move on down the list.
Spyware and Viruses
It is possible that your computer is infected with a virus or spyware. Either one of these can lead to problems such as the one that you are describing. What you need to do is to use an up-to-date anti-spyware/anti-virus application to scan your computer and remove any infections that exist. If you do have an anti-spyware/anti-virus application, make sure that it is updated with the latest version. If you don’t have one, I can recommend Anti-VirusPLUS.
Security Programs
It is possible that the security settings that you are using are set too high to allow you to gain access to these websites. If you are using a security program, open the program and check the security level that you have it set at. Typically, you can open the security icon by right-clicking on it or you can access it through the main menu for programs.
Web Browser Related Issues: Cookies and Temporary Internet Files
One of the first strategies to try is to clear the temporary Internet cache that has been stored on your web browser. This data can sometimes create glitches that lead to bigger problems. Follow these directions for Internet Explorer:
- Open the browser.
- Click on “Tools.”
- Select the tab for “Delete Browsing History.”
- Click on the section labeled, “Temporary Internet Files.”
- Click the boxes for each of the following: history, cookies, form data, and temporary Internet files. Then, click on “Delete.”
If you have a different browser, you can generally find the section that you need in the “Tools” section or the “Edit/Menu/Preferences” section.
Web Browser Related Issues: Repair or Uninstall and Reinstall
It is possible to repair Internet Explorer by going through this path: Tools>Internet Options>Advanced>Reset. Sometimes this strategy will fix display errors. Alternatively, you can also uninstall your web browser and then reinstall it in your attempt to correct the problem.
Web Browser Related Issues: Switch Browsers
If the internet explorer cannot display the page error continues to haunt you, you might want to consider using a different web browser when visiting those particular websites. I use Mozilla Firefox and rarely have problems with it.
Susan Keenan | May 20th, 2009
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