When I try to update my laptop, I get a message saying I don’t have Microsoft Office SP3. I thought I downloaded a pack recently but it still comes up with the same message.
MS Office Updates
Depending on your computer’s operating system and version of Office that you are using, the update process varies slightly. For example, Windows Vista users can update their Office 2007, 2003, and XP products through the regular Windows Update process. Currently, Office 2007 is in SP1 phase while Office 2003 has an SP3 update, so I assume you are using Office 2003.
Missing Office Service Pack 3 Update
If you did recently update Office to SP3, the update may not have worked properly which could generate this error. Likewise, if you’ve performed a System Restore, you may have restored the laptop to a time prior to applying the update. Either way, the update service is not detecting the service pack.
In addition, depending on how you have Windows Update configured, the update may have been downloaded but not yet installed.
Reinstalling the Office Service Pack
First, check in the Control Panel for the Windows Update icon. Click it and see if any updates are waiting for you to install them. Before clicking the Install Updates icon, click the View Available Updates link if it is present. This will show you additional updates that are ready to be installed. If Office Service Pack 3 is present, place a check mark in the box and install it.
Downloading the Office Service Pack
Depending on which version of Office you are using and your operating system, you have several options. When updates fail through the Windows Update service, you can go directly to the Microsoft Office 2003 SP3 download site and do yourself. However, you may be prompted to insert your original Office CD. If you do not have the CD handy, Microsoft provides a workaround for it.
Microsoft Office Online also offers Office updates for Office versions dating all the way back to Office 97.
Try reinstalling the service pack. If you suspect a failed service pack installation, you may not be able to easily remove it. For example, the Windows 2003 SP3 update requires removing Office 2003 and then reinstalling it from the original CD. If you want to try a clean install, use Add and Remove Programs and remove Office 2003. From there, you will need to use your Office CD to reinstall it before trying once again to update it.
You can leave a comment, or trackback from your own site.





