My printer prints fine except from word works Microsoft. It used to work about a year ago now it empties queue but prints a blank paper please help
Since you can print from other applications, the problem is most likely with the program that you are using and not the printer. Try the first set of directions first, move on to the next two, and then if all else fails, use the final set of directions.
Run the Repair Option
If you still have the installation disk for the computer, then you can reinstall Microsoft Works. Use the disk to select and run the repair option. That should make a difference and you should be able to print now. Repairing the program will not cause you to lose your saved work. If this hasn’t worked, don’t lose hope as more than one problem might be creating this scenario so just try the next option.
Update the Printer Drivers
Quite a few printing problems are readily solved simply by updating the printer drivers. Visit the website for the manufacturer of your printer and search for the latest drivers using the model number of the printer. Download and install any updated drivers. Typically, updated drivers include improvements that simplify and reduce the potential for problems or printing errors.
Reduce the Resolution Setting
Sometimes this type of problem can be resolved by reducing the resolution setting for the printer. Follow these directions to decrease the resolution setting on your printer:
1) Select “File” in the menu of the document that you are trying to print.
2) Select “Print.”
3) In the print dialog box, make sure that the printer you are trying to use is selected in the “Name” box and click “Properties.”
4) Select the tab for “Graphics.”
5) Look for the “Resolution” box and select a lower resolution setting.
6) Select “ok.”
7) Now select or place a check in the box for “Draft quality printing” and click “ok.”
8) Print the document.
Reinstall Microsoft Works
If none of the above solutions have worked for you, then you will probably need to reinstall Microsoft Works. Save your work on a USB drive or CD so that you don’t lose it when you reinstall the program.
Susan Keenan | March 31st, 2009
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