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I have updated my MSN and cannot now see what I am typing.

Kat DelongThe best thing to do in this situation is to uninstall MSN and then do a reinstallation of the program. If that doesn’t work for you, you can also try a system restore, which is particularly helpful if the update is something that was done recently.

Repair MSN
First, you can try to repair the program. Close MSN. Now go to Start and then Control Panel. Find Add and Remove Programs. Find Windows Live Essentials or Windows Live Messenger depending on the version you have installed. Click on Remove and then on Repair. You will see a utility wizard - let it run and then sign in again and see if anything has changed.

If the repair doesn’t work, you should probably uninstall MSN and then reinstall it on your machine. First, go to Start and then Control panel and find Add and Remove Programs. Find the Windows Live Essentials and choose to Remove it. Once you’ve removed it manually, you should probably use the Windows Installer Cleanup Utility. This program from Microsoft will clean up any remaining parts of the installation that manually removing missed. Once you have completely removed MSN from your system, you can go and reinstall MSN from the website.

System Restore

System restore is a utility on your computer that basically takes you back in time to a point where your system was working. It won’t harm your data, but anything you have installed after the restore point you choose will be gone - this is perfect for our purposes because you don’t want the update on your system. This is why it is good to use if it is something that has happened recently. To use System Restore:

  1. Go to Start and then All Programs.
  2. Choose Accessories and then System Tools.
  3. Click on System Restore. You will see a Welcome Screen.
  4. Choose “Restore my computer to an earlier time” and click Next.
  5. You will see a page where you are asked to select a restore point. Pick a date that is just before you did the MSN update.
  6. Confirm the date and click Next. The computer will reboot and you will see a Restoration Complete page to know that it worked.

Once you have removed the update that has caused the problem, your MSN should be working fine. You can try the update one more time, just have these methods handy in case you need to use them again.

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