Time Warner Roadrunner
Time Warner Cable’s high-speed Internet access is also known as “Roadrunner.” Named after the beloved Roadrunner who always managed to outwit Wile E. Coyote, this cable Internet access is indeed fast. In addition, AOL and Time Warner merged back at the beginning of the decade. It took awhile for all of the kinks to be worked out, but now the merger is old news.
Roadrunner and AOL
You’re smart to question why you’re paying for both Roadrunner and AOL. If you’re still paying for an AOL Internet access plan, doing so is redundant. In fact, according to Time Warner Cable’s Frequently Asked Questions page, AOL’s “Bring Your Own Access” is now free to everyone, including Time Warner’s high-speed online customers.
Unfortunately, it’s unlikely that Time Warner has gone through and compared Roadrunner and AOL Internet access customer lists to ensure that no duplication exists.
AOL Plans
AOL currently has several membership plans with various payment terms. First, take a look at your AOL plan and determine whether it’s worth keeping or not. For example, if you have the Broadband Essentials plan, which includes ten hours of backup dial-up access, live technical support, and McAfee Virus Scan Plus, this plan may be worth keeping if you desire these features. For example, if your Roadrunner Internet access is unreliable or you travel frequently, you might like the peace of mind of having a backup dial-up account.
The Free AOL plan provides you with all of the AOL basics which you’ll access using your Roadrunner account. Free AOL does not include live technical support or Internet access. That’s why Time Warner refers to it as “bring your own access.” Since you already have Roadrunner Internet access, it makes sense to do away your AOL bill once and for all.
If you want to keep your AOL e-mail and seven AOL screen names as well as use the familiar AOL software and features and do not need the features offered by any of the AOL Internet access plans, switch from a paid AOL account to Free AOL. You’ll have just one monthly bill from Time Warner yet be able to use AOL’s software, e-mail, and general features.
Celeste Stewart | January 4th, 2009
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