Please can you help as I am trying to download Skype on my phone for free calls and texts and it is just not working.
Problems downloading applications can occur for any number of reasons. One of the most common reasons that Skype fails to download properly is simply that the requirements are not met. For example, your mobile device needs to have a certain amount of free storage space available in order to allow the download to install.
The best that anyone can do is to ensure their phone is set up properly and follow downloading instructions. Before downloading Skype, you need to verify that you have the proper system requirements on your mobile device. You also need to have a few other items that are essential for this application to work. Please read through the lists below and follow the tips for downloading Skype.
System Requirements
Skype can be used with most cordless phones, WiFi phones, 3 Skypephones, and Nokia N800/N810 models. Compatible mobile devices should have Windows Mobile Standard or Windows Mobile Professional. You also need to have a WiFi connection or a 3G/2G data connection. Other requirements vary depending on the type of phone that you are downloading Skype to.
Tips for Downloading and Installing Skype
Follow these tips to experience a better scenario for downloading and installing Skype:
- Make sure that you select the right download for the type of phone that you are using. The Skype link for mobile devices is: Skype Mobile.
- Mobile device must have a minimum of 12MB of free storage memory to install Skype.
- Mobile device must have a minimum of 6MB of free storage memory to install Skype from a memory card.
- Download the latest drivers for both your sound card and the mobile unit that you are using.
- Follow the instructions here: Skype Download Mobile Guide.
Installing Skype
Once you download Skype, it is important to make sure that you mark off the option to open the program after the download is finished. Clicking on the “yes” should launch the installer screen for it. Then, all you need to do is follow the prompts.
Contact Skype Support
If none of the above solutions help you to find a remedy, contact Support at Skype with specific details.
Susan Keenan | December 19th, 2008
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