I have downloaded and installed Flash Player numerous times trying to get it to work on my Windows Vista. It says that it installed correctly but when I pull up a web site it says that I need to install Flash Player. Is there a way to fix this? I have done everything on the Adobe support page like uninstalling and reinstalling. I need help!

Kate Dubensky

Configuring Adobe Flash Player in Windows Vista

About Flash Player and Vista

These incompatibilities can sure be frustrating! In your case the problem isn’t with your Adobe download, which you confirmed was successful but rather with your Vista and your Adobe combined. As I am sure you know as a Vista user, there have been a large number of problems synching the new Windows operating system up with other programs. Fortunately, there is a simple fix that should solve your problem and have Flash Player up and running on your Vista-based computer.

Configure Vista for Flash Player

As with many other situations in Vista, you will need to be logged in as an Administrator to make the necessary changes. Follow the steps below to install Flash Player in compatibility with Vista.

If you are running 32 bit Vista:

Click to open Computer
Find the listing C:\Windows\System32\.
Now find and open the directory called Macromed
Inside this directory there is a listing for Flash, click to open
Find the listing called FlashUtil9b and right click it to open its menu
Choose the option to Run As Administrator
A prompt will appear, click Continue
Now a Flash Player Installation Wizard will open. Follow the directions completely for your Vista-Flash Player installation

If you run 64 bit Vista, here are the steps:

Click to open Computer
Find the listing C:\Windows\SysWOW64\.
Now find and open the directory called Macromed
Inside this directory there is a listing for Flash, click to open
Find the listing called FlashUtil9b and right click it to open its menu
Choose the option to Run As Administrator
A prompt will appear, click Continue
Now a Flash Player Installation Wizard will open. Follow the directions completely for your Vista-Flash Player installation

Enable JavaScript in Internet Explorer 7

Now reboot your system and this should solve your problems and enable Flash Player to run on your Vista system. A few other common causes of problems with Flash Player include having JavaScript turned off in your browser, or installing an old version of Flash Player. I am sure that you have already checked these possibilities but if not, get the newest release of Flash Player and enable JavaScript. In Internet Explorer 7 you can do this by clicking the Tools tab, then Internet Options, and then Security. Choose the Custom Level tab and scroll to Scripting. You will see a listing called Active Scripting and Scripting of Java Applets, click OK and then Yes if a confirmation box opens. Select OK again and close the window. Now you should reload the page or reboot your computer.