Filetonic Filetonic logo print version

Ask a Question

To find an exe, dll or file extension visit the library »

I can’t open my hard disk drives. When I try to open it says, “open with.” Help!

Susan Keenan When a hard disk drive fails to open automatically when selected, it could be due to one of several different reasons. The most likely cause for the failure of your hard disk drive to open when you double click on it is a corrupted Autorun file.

How Does a Corrupted Autorun File Occur?

A corrupted Autorun file could occur due to an infection by a worm such as recycled/boot.com. This particular worm attacks internal drives as well as external, removable drives. The best way to remove this worm is to run an anti-virus application.

A corrupted Autorun file could also occur due to an infection by a virus. Again, the solution would be to run an anti-virus application.

Another cause of a faulty “Autorun” file could be a faulty installation of an upgrade of the operating system. This could be resolved with an uninstall of the upgrade and then a reinstall of it. I would suggest looking at the above solution first before attempting this strategy.

What is Autorun?

Autorun is one of the many files found on the Windows operating system. It is an instruction file that is used to open to a file or program automatically when selected.

Opening the Hard Disk Drive with Explorer

One of the options that you have for opening your hard disk drive when “open With” appears is “Explorer.” If you select this, your hard disk drive should open for you. However, this will not solve the problem with the improperly running “Autorun” file.

Opening the Hard Disk Drive with “Run”

An alternative solution would be for you to open the hard disk drive in the following manner. Go to “Start.” Select “Run.” In the white box that appears in the dialog box for “Run” type in the following: c:/ and click “ok”. This should open your hard disk drive for you.

Running an Anti-Virus Application

If you have an existing anti-virus application, you should run it now and see if that resolves the problem for you. If you don’t have such an application, I can recommend

You can follow this link to get additional information on this application as well as accessing a download for it: Anti-Virus Plus. This application is compatible with the following Windows operating systems: Windows 2000, Windows XP, and Windows Vista. If you have a different operating system, you should consider a different application. Once you have cleared the virus from your computer, the autorun feature should work once again.

You can leave a comment, or trackback from your own site.

Leave a Reply

  •