/ Pairing bluetooth devices

Pairing bluetooth devices

I have an UTStarcom model CDM1450 cell phone and a Motorola H500 Bluetooth headset and no matter what I try I can’t get them to pair up, what should I do?

Kate Dubensky Possible Hardware Problem

There really isn’t any reason that the two devices shouldn’t be pairing up, as long as the cell phone is supported by the headset requirements. There is conflicting information floating around about whether the headset that you have is able to recognize a 1.1 Bluetooth capability. It might require a 1.2 capability, which your phone may or may not be equipped with. Check the user manuals for both items and check their compatibilities first. If your phone is equipped with 1.2 Bluetooth capability, or if your headset recognizes 1.1, or both, then technically they should be pairing. It is possible that there is a hardware problem that will prevent one or the other from working, but first let’s review the steps that you’ve taken.

Pairing Procedures

The procedure to pair your phone and headset might vary be a little different depending on the particulars of the models, but are relatively straightforward.

Charged and Ready

Make sure that both your phone and your headset are fully charged. On the headset there is a small button that you need to press to prepare the headset for synching. Press and hold the button down for a few seconds. When you let go there is a signal that the process is complete - usually a flashing light or a sound - or check your manual to see how to tell when its ready.

Confirm Bluetooth is Turned on

On your phone open the menu for your Options and confirm that Bluetooth is turned on for wireless. Next, select the option to add a new device. If you can’t find this category, check your phone’s user manual.

Let Phone Search for Devices

The phone will now search for devices around it that are Bluetooth enabled and present a list of names. Select the right device and then, if prompted, enter the code, which is often 0000 or else check the manual for this information, then select OK.

This should do it. If the phone still can’t detect the headset you could try another phone to see where the problem is and, if none of this works, then you might have a broken or defective headset, or a problem with the Bluetooth connectivity from your phone.